Pre-construction Coordinator - Customer Service
Design and Build ·www.search-4.com.au
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Our client, a leading project home builder, is seeking an experienced Project Coordinator to join their team. This is an exciting opportunity to work with a business that prides itself on delivering exceptional homes and a seamless client experience.
They are seeking a proactive and organised Preconstruction Coordinator, with strong preconstruction and customer service experience to join their team. In this role, you will be the key point of contact for clients, guiding them through the preconstruction and construction process. You’ll ensure projects run smoothly, on time, and within scope while providing an exceptional client experience from sale to handover.
Responsibilities:
They are seeking a proactive and organised Preconstruction Coordinator, with strong preconstruction and customer service experience to join their team. In this role, you will be the key point of contact for clients, guiding them through the preconstruction and construction process. You’ll ensure projects run smoothly, on time, and within scope while providing an exceptional client experience from sale to handover.
Responsibilities:
- Act as a point of contact for a portfolio of clients, seeing them through the whole project from conception to handover
- Prepare and review project documentation, contracts, and plans.
- Coordinate permits, approvals, and preconstruction/post construction compliance requirements
- Liaise with internal teams, suppliers, and subcontractors to confirm timelines and costs.
- Provide clear updates and support to clients, ensuring a smooth start to finish.
- Resolve project issues efficiently to maintain client satisfaction.
- Experience in residential construction or project home building, ideally in preconstruction coordination or client-facing roles.
- Strong organisational and time management skills, able to manage multiple projects.
- Good understanding of contracts and project documentation, development approvals and NSW planning portal.
- Excellent communication and interpersonal skills with a client-focused approach.
- Offering up to $90k + Super
- Norwest Area
- Excellent company culture with supportive environment
- Gain knowledge of the full construction process from start to finish and make a positive impact on someone's experience
- An expanding brand within the industry
Frequently asked questions
Who is hiring for the Pre-construction Coordinator - Customer Service role?
Design and Build is hiring for the Pre-construction Coordinator - Customer Service position, a Shazamme client. Apply directly on the employer's career site.
Where is the Pre-construction Coordinator - Customer Service job located?
The Pre-construction Coordinator - Customer Service role with Design and Build is based in NSW - Sydney, NSW, AU.
What does the Pre-construction Coordinator - Customer Service role pay?
Design and Build lists the Pre-construction Coordinator - Customer Service role at AUD 75,000–95,000 per year.
Is the Pre-construction Coordinator - Customer Service role full-time or contract?
This is a full time position at Design and Build.
What experience level is the Pre-construction Coordinator - Customer Service role?
The Pre-construction Coordinator - Customer Service position is aimed at mid-level candidates.
How do I apply for the Pre-construction Coordinator - Customer Service role at Design and Build?
Apply directly on Design and Build's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.