Hotel Manager / Assistant General Manager (Upscale Hotel)

Connected Group ·www.connectedgroup.com

Location Hong Kong, Hong Kong
Salary HKD 70,000 - 80,000 / year
Type Full time
Level Mid
Source Shazamme
Sales, Marketing & Communications
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About the Client

Our client is an established regional hospitality group with an expanding portfolio of upscale business hotel sites and brands across key gateway cities in Asia-Pacific. Situated in prime commercial and shopping hubs, their properties seamlessly blend international service standards with dynamic commercial strategies to cater to modern corporate, MICE, and international leisure travelers.

Key Responsibilities

  • Operational Leadership: Direct daily operations across rooms division, food & beverage, guest relations, front office, and engineering to maintain peak operational efficiency.

  • Financial & Commercial Support: Collaborate closely with the General Manager to manage departmental budgets, control operating costs, and execute RevPAR and yield management strategies.

  • MICE & F&B Supervision: Oversee execution across grand banquet facilities, conference spaces, and multi-outlet F&B venues, ensuring high service quality and turnover.

  • Service Standards & Guest Journey: Champion guest satisfaction initiatives, continuously elevating service delivery, digital guest touchpoints, and brand touchpoints.

  • Team Management & Culture: Lead, coach, and mentor department heads, driving high performance, accountability, and seamless inter-departmental collaboration.

  • Quality & Safety Compliance: Maintain strict compliance with Hong Kong statutory regulations, health, safety, and hygiene standards across all operational areas.

Candidate Profile

  • Experience: Minimum 6–8 years of progressive hotel management experience, with at least 2–3 years as Executive Assistant Manager (EAM), Resident Manager, or Operations Director in a large-scale upscale business hotel.

  • Global Perspective: Proven overseas operational experience or a strong international outlook gained within dynamic global hotel environments.

  • Language Capabilities: Full fluency in both spoken and written English and Cantonese is essential to lead local teams and engage global clientele.

  • Commercial Acumen: Solid understanding of financial P&L statements, rooms forecasting, cost controls, and revenue management principles.

  • Leadership Style: Energetic, hands-on, and highly organized with exceptional interpersonal and problem-solving skills.

Frequently asked questions

Who is hiring for the Hotel Manager / Assistant General Manager (Upscale Hotel) role?
Connected Group is hiring for the Hotel Manager / Assistant General Manager (Upscale Hotel) position, a Shazamme client. Apply directly on the employer's career site.
Where is the Hotel Manager / Assistant General Manager (Upscale Hotel) job located?
The Hotel Manager / Assistant General Manager (Upscale Hotel) role with Connected Group is based in Hong Kong, HK.
What does the Hotel Manager / Assistant General Manager (Upscale Hotel) role pay?
Connected Group lists the Hotel Manager / Assistant General Manager (Upscale Hotel) role at HKD 70,000–80,000 per year.
Is the Hotel Manager / Assistant General Manager (Upscale Hotel) role full-time or contract?
This is a full time position at Connected Group.
What experience level is the Hotel Manager / Assistant General Manager (Upscale Hotel) role?
The Hotel Manager / Assistant General Manager (Upscale Hotel) position is aimed at mid-level candidates.
How do I apply for the Hotel Manager / Assistant General Manager (Upscale Hotel) role at Connected Group?
Apply directly on Connected Group's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.
Apply direct