E-commerce Project Manager

www.quayappointments.com.au Idibu ·www.quayappointments.com.au

Location Sydney, New South Wales, Australia
Work type Hybrid
Salary AUD 120 - 140 / hour
Type Full time
Level Mid
Source Shazamme
Information Technology
Apply direct
  • E-commerce Project Manager/Delivery Manager - Shopify
  • Permanent Role
  • Based in Melbourne/Sydney (hybrid) 
About the Role
We are looking for a capable and organised Delivery Manager to support the successful delivery of client engagements across our ecommerce practice. You will be responsible for keeping projects on track, stakeholders aligned, and teams focused on delivering high-quality outcomes.This is a client-facing role at the centre of delivery. You’ll work closely with designers, UX specialists, developers, and QA engineers—both onshore and offshore—to bring complex ecommerce projects to life, acting as the bridge between client expectations and internal execution.
 
What You’ll Do
Project Delivery
  • Own the coordination and momentum of projects from kick-off through to go-live
  • Maintain delivery plans, track milestones, and ensure clarity on priorities and next steps
  • Anticipate dependencies and proactively prepare the team
  • Identify and resolve blockers early, escalating where needed
Client Management
  • Act as the primary point of contact for clients throughout the engagement
  • Set and manage expectations across scope, timelines, and budgets
  • Keep clients informed ahead of key decisions (e.g. deployments, additional effort, invoicing milestones)
  • Drive client satisfaction through reliable delivery and responsive support aligned to SLAs
 
What We’re Looking For
  • 3–5 years of project management or delivery experience, ideally in a digital agency or ecommerce environment
  • Proven ability to manage multiple workstreams simultaneously
  • Strong understanding of Waterfall methodologies, including dependency and scope management
  • Excellent written and verbal communication skills, with confidence in client-facing situations
  • Highly organised, detail-oriented, and proactive in managing deadlines and follow-ups
  • Comfortable working with cross-functional teams (design, development, QA)
  • Familiarity with tools such as Jira, Confluence, or similar
  • Experience with ecommerce platforms (e.g. Shopify, Salesforce Commerce Cloud) is advantageous
 
Please submit your application for this role. For more information, please contact sjain@quayappointments.com.au

Frequently asked questions

Who is hiring for the E-commerce Project Manager role?
www.quayappointments.com.au Idibu is hiring for the E-commerce Project Manager position, a Shazamme client. Apply directly on the employer's career site.
Where is the E-commerce Project Manager job located?
The E-commerce Project Manager role with www.quayappointments.com.au Idibu is based in Sydney, NSW, AU. The role is hybrid-friendly.
Is the E-commerce Project Manager role remote?
Yes — the E-commerce Project Manager position at www.quayappointments.com.au Idibu is hybrid. Candidates based in AU are preferred.
What does the E-commerce Project Manager role pay?
www.quayappointments.com.au Idibu lists the E-commerce Project Manager role at AUD 120–140 per hour.
Is the E-commerce Project Manager role full-time or contract?
This is a full time position at www.quayappointments.com.au Idibu.
What experience level is the E-commerce Project Manager role?
The E-commerce Project Manager position is aimed at mid-level candidates.
How do I apply for the E-commerce Project Manager role at www.quayappointments.com.au Idibu?
Apply directly on www.quayappointments.com.au Idibu's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.
Apply direct