Field Service Technician

Nesco Resource ·nescoresource.com

Location Victor, NY
Salary USD 83,200 - 104,000 / year
Type Full time
Level Mid
Source Shazamme
Skilled Trades 26-16009
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Job Title: Field Service Engineer
Location: Victor, NY
Employment Type: Full-Time | Direct Hire

Summary:
Nesco Resource is seeking a Field Service Engineer to join a growing automation and machine-building organization in Victor, NY. This role offers the opportunity to work with custom automation systems deployed across a variety of industries while helping build a newly established service department. The ideal candidate has a strong background in automation, controls, robotics, or field service and enjoys solving complex technical challenges both onsite and remotely.

Pay Rate:
$40.00 – $50.00/hour, based on experience

  • Overtime Opportunities
    10% Travel Premium While Traveling
  • Per Diem for Travel Assignments

Shift:
Day Shift | Monday – Friday
Travel Required: Approximately 40%
Additional travel opportunities available for candidates interested in increased field work

Key Responsibilities:

  • Travel to customer sites for equipment installation, commissioning, troubleshooting, and service support
  • Support assembly, debugging, validation, and startup of custom automation systems
  • Troubleshoot electrical, mechanical, pneumatic, controls, and automation-related issues
  • Modify and support PLC, HMI, robotics, motion control, and vision systems
  • Perform onsite and remote technical support for customers
  • Support Factory Acceptance Testing (FAT) and Site Acceptance Testing (SAT) activities
  • Diagnose equipment failures and implement corrective actions to minimize downtime
  • Collaborate with Engineering, Controls, and Machine Build teams to resolve technical issues
  • Document service activities, findings, and recommendations
  • Maintain strong customer relationships through professional communication and technical expertise

Qualifications:

  • 5 years of experience in automation, controls, machine building, or field service environments
  • OEM automation experience preferred
  • Proven ability to troubleshoot and resolve complex machine and system issues independently
  • Strong knowledge of PLCs, robotics, HMIs, industrial controls, and automation systems
  • Excellent electrical and mechanical troubleshooting skills
  • Strong communication and customer service skills
  • Ability to work independently in customer-facing environments
  • Ability to remain composed and effective in high-pressure situations
  • Willingness to travel approximately 40%

Technical Experience Preferred:

  • PLC/HMI Platforms (Allen-Bradley, Siemens, etc.)
  • Industrial Networks (EtherNet/IP, Profinet, Modbus)
  • Industrial Robotics (Fanuc, ABB, KUKA, etc.)
  • Vision Systems (Cognex, Keyence, etc.)
  • Motion Control Systems
  • Electrical Panels, Field Wiring, and Controls Integration
  • Pneumatic and Mechanical Systems
  • Custom Automation and Systems Integration

Work Environment & Physical Requirements:

  • Combination of manufacturing, office, and customer-site environments
  • Frequent standing, walking, bending, and equipment troubleshooting
  • Exposure to industrial machinery, automation equipment, and production environments
  • Ability to travel domestically and potentially internationally as needed
  • Required use of PPE and adherence to all workplace safety procedures

Benefits:

  • Direct Hire Opportunity
  • Competitive Compensation
  • Overtime Opportunities
  • 10% Travel Premium and Per Diem
  • High-Impact Technical Role
  • Career Growth and Leadership Opportunities
  • Exposure to Advanced Automation Technologies
  • Opportunity to Help Build a Growing Service Organization


Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.

Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Frequently asked questions

Who is hiring for the Field Service Technician role?
Nesco Resource is hiring for the Field Service Technician position, a Shazamme client. Apply directly on the employer's career site.
Where is the Field Service Technician job located?
The Field Service Technician role with Nesco Resource is based in Victor, NY, US.
What does the Field Service Technician role pay?
Nesco Resource lists the Field Service Technician role at USD 83,200–104,000 per year.
Is the Field Service Technician role full-time or contract?
This is a full time position at Nesco Resource.
What experience level is the Field Service Technician role?
The Field Service Technician position is aimed at mid-level candidates.
How do I apply for the Field Service Technician role at Nesco Resource?
Apply directly on Nesco Resource's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.
Apply direct