BTR Resident Host

Collins Property Recruitment Bullhorn ·www.collinspropertyrecruitment.com

Location Surrey, United Kingdom
Type Full time
Level Mid
Source Shazamme
Build to Rent, Student and Senior Living Accepting Candidates
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The company:
A leading Build to Rent company is seeking a Community Host for a residential (Build to Rent) development in Woking.

The role:
The Resident Host liaises with residents and consistently delivers excellent customer service. They also carry out front-of-house duties, serving as the first point of contact for residents and supporting building maintenance and tenancy administration. The working hours are 40 hours per week over 5 days (including some weekends).

Responsibilities:

  • Deliver exceptional customer service to residents
  • Act as first point of contact for residents, respond positive to customer queries and complaints
  • Log communication with residents
  • Support the organisation and execution of events, creating a community
  • Carry out administrative support including logging maintenance requests and updating databases
  • Carry out leasing activities such as viewings and follow ups
  • Support with marketing
  • Follow health & safety procedures
  • Chase outstanding rent arrears
  • Raise purchase orders

About you:

  • Highly organised and able to multitask
  • Excellent written and spoken English
  • Proven experience in property, resident services, guest relations, hospitality or sales
  • Ability to build long lasting relationships

If you’re interested in this Resident Host position and you possess the required skill set, then apply now. Should you have any further questions, contact Martha Kiernan at Collins Property Recruitment.

Should this role not be for you, but you would like to refer a friend or colleague to us, we'll happily give you £300 worth of vouchers if we successfully place them!

Frequently asked questions

Who is hiring for the BTR Resident Host role?
Collins Property Recruitment Bullhorn is hiring for the BTR Resident Host position, a Shazamme client. Apply directly on the employer's career site.
Where is the BTR Resident Host job located?
The BTR Resident Host role with Collins Property Recruitment Bullhorn is based in Surrey, GB.
Is the BTR Resident Host role full-time or contract?
This is a full time position at Collins Property Recruitment Bullhorn.
What experience level is the BTR Resident Host role?
The BTR Resident Host position is aimed at mid-level candidates.
How do I apply for the BTR Resident Host role at Collins Property Recruitment Bullhorn?
Apply directly on Collins Property Recruitment Bullhorn's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.
Apply direct