Customer Service Representative

Harrison McMillan ·www.harrisonmcmillan.com.au

Location Hume, Australian Capital Territory, Australia
Type Full time
Level Mid
Source Shazamme
Call Centre & Customer Service Open
Apply direct
Customer Service Representative | Inbound | Order Processing
Hume, ACT
Casual Role with View to Permanent
$60,000 – $65,000 + Super (Permanent Equivalent) + Overtime Penalties

A leading organisation within the manufacturing and building products sector is seeking a Customer Service Representative to join their team in Hume, ACT. This position will start as a casual role, with a clear pathway to full-time permanent employment and strong opportunities for career progression.

Key Responsibilities
  • Managing inbound customer service calls and email enquiries
  • Order processing and data entry with a high level of accuracy
  • Providing product, pricing, and delivery information to customers
  • Supporting internal sales, logistics, and operations teams
  • Resolving customer enquiries in a timely and professional manner
  • Maintaining accurate customer and administrative records
Skills & Experience
  • Previous experience in customer service, call centre, administration, or order processing
  • Strong communication skills and a professional phone manner
  • High attention to detail and strong organisational skills
  • Ability to manage multiple tasks in a fast-paced environment
  • Experience in manufacturing, logistics, warehousing, or building products will be highly regarded but is not essential
What’s on Offer
  • Casual role with a genuine pathway to permanent full-time employment
  • Overtime available with penalty rates
  • Permanent equivalent salary of $60,000 – $65,000 + super
  • Monday to Friday role based in Hume, ACT
  • Ongoing training and support
  • Career progression opportunities within a growing business

Frequently asked questions

Who is hiring for the Customer Service Representative role?
Harrison McMillan is hiring for the Customer Service Representative position, a Shazamme client. Apply directly on the employer's career site.
Where is the Customer Service Representative job located?
The Customer Service Representative role with Harrison McMillan is based in Hume, ACT, AU.
Is the Customer Service Representative role full-time or contract?
This is a full time position at Harrison McMillan.
What experience level is the Customer Service Representative role?
The Customer Service Representative position is aimed at mid-level candidates.
How do I apply for the Customer Service Representative role at Harrison McMillan?
Apply directly on Harrison McMillan's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.
Apply direct