Senior Project Manager - Customer Billing
Leaders ·www.leaders.com.au
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Role: Senior Project Manager - Customer Billing
12 months + 12 months
Location is open to QLD, VIC, NSW or ACT
Flexible/remote arrangements considered
Competitive annual package
About the job
We are partnering with a leading Australian utilities provider to engage a Senior Project Manager / Programme Lead to run a feasibility assessment of the current customer billing platform and the supporting operating model/vendor arrangement.
You will evaluate the current state, quantify risk and total cost of ownership, compare future options and produce board-ready recommendations.
This role is not focused on delivering a new billing system implementation—its purpose is to determine whether change is required and, if so, the best path forward.
Required skills
Peoplebank and Leaders IT are committed to creating a diverse and inclusive workplace where everyone belongs. We welcome applications from people of all backgrounds, identities, and experiences. If you need adjustments to the recruitment process due to your circumstances, please let us know—we’re here to support you.
12 months + 12 months
Location is open to QLD, VIC, NSW or ACT
Flexible/remote arrangements considered
Competitive annual package
About the job
We are partnering with a leading Australian utilities provider to engage a Senior Project Manager / Programme Lead to run a feasibility assessment of the current customer billing platform and the supporting operating model/vendor arrangement.
You will evaluate the current state, quantify risk and total cost of ownership, compare future options and produce board-ready recommendations.
This role is not focused on delivering a new billing system implementation—its purpose is to determine whether change is required and, if so, the best path forward.
Required skills
- Proven experience in the Utilities sector (water/energy)
- Senior project/program leadership on core system feasibility, options assessment, strategy engagements
- Hands-on exposure to customer billing / CIS / revenue / payments platforms and their integrations
- Strong commercial & analytical capability: TCO modelling, cost/benefit, risk analysis, options comparison
- Ability to produce executive/board-level documentation (business cases, recommendations, decision papers)
- Stakeholder management across Technology, Finance, Customer, Operations and Procurement
- Vendor/partner engagement
- Excellent written communication and presentation skills
Peoplebank and Leaders IT are committed to creating a diverse and inclusive workplace where everyone belongs. We welcome applications from people of all backgrounds, identities, and experiences. If you need adjustments to the recruitment process due to your circumstances, please let us know—we’re here to support you.
Frequently asked questions
Who is hiring for the Senior Project Manager - Customer Billing role?
Leaders is hiring for the Senior Project Manager - Customer Billing position, a Shazamme client. Apply directly on the employer's career site.
Where is the Senior Project Manager - Customer Billing job located?
The Senior Project Manager - Customer Billing role with Leaders is based in Mitchell, ACT, AU. The role is remote-friendly.
Is the Senior Project Manager - Customer Billing role remote?
Yes — the Senior Project Manager - Customer Billing position at Leaders is remote. Candidates based in AU are preferred.
What does the Senior Project Manager - Customer Billing role pay?
Leaders lists the Senior Project Manager - Customer Billing role at AUD 150–170 per hour.
Is the Senior Project Manager - Customer Billing role full-time or contract?
This is a full time position at Leaders.
What experience level is the Senior Project Manager - Customer Billing role?
The Senior Project Manager - Customer Billing position is aimed at senior-level candidates.
How do I apply for the Senior Project Manager - Customer Billing role at Leaders?
Apply directly on Leaders's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.