CRM & Systems Support
Talent Groups ·www.talentgroups.com
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Hybrid Details: Greater Boston Area, MA - Onsite/Remote
Duration: 3 months
Job Description:
Provide administrative and systems support for CRM, application, form, and related business systems. Responsibilities include data management, user support, system maintenance, documentation, testing, and day-to-day operational assistance. The role will help maintain data quality and continuity while supporting ongoing programs, projects, and process improvements.
Responsibilities or Tasks
Preferred Experience
#LI-Hybrid
Duration: 3 months
Job Description:
Provide administrative and systems support for CRM, application, form, and related business systems. Responsibilities include data management, user support, system maintenance, documentation, testing, and day-to-day operational assistance. The role will help maintain data quality and continuity while supporting ongoing programs, projects, and process improvements.
Responsibilities or Tasks
- Maintain and update records in CRM, application, and related systems.
- Review data for accuracy, completeness, consistency, and duplicates.
- Assist with data cleanup, imports, exports, and routine reporting.
- Support administrative tasks for CRM, application, form, and workflow systems.
- Assist with user support, troubleshooting, and issue resolution.
- Document processes, system updates, and recurring issues.
- Assist with testing system changes, forms, workflows, integrations, and enhancements.
- Support system maintenance and quality assurance activities.
- Assist with ad hoc data, systems, and operational projects as needed.
Preferred Experience
- Experience supporting CRM, application, database, form, or workflow systems.
- Familiarity with data management, record maintenance, reporting, and quality control.
- Experience with system testing, documentation, and user support.
- Experience with Salesforce, OpenWater, or comparable platforms is helpful but not required.
#LI-Hybrid
Frequently asked questions
Who is hiring for the CRM & Systems Support role?
Talent Groups is hiring for the CRM & Systems Support position, a Shazamme client. Apply directly on the employer's career site.
Where is the CRM & Systems Support job located?
The CRM & Systems Support role with Talent Groups is based in Cambridge, MA, US. The role is remote-friendly.
Is the CRM & Systems Support role remote?
Yes — the CRM & Systems Support position at Talent Groups is remote. Candidates based in US are preferred.
What does the CRM & Systems Support role pay?
Talent Groups lists the CRM & Systems Support role at USD 35–45 per hour.
Is the CRM & Systems Support role full-time or contract?
This is a full time position at Talent Groups.
What experience level is the CRM & Systems Support role?
The CRM & Systems Support position is aimed at mid-level candidates.
How do I apply for the CRM & Systems Support role at Talent Groups?
Apply directly on Talent Groups's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.