Head of People Services (12‑Month Fixed Term Contract)

The Next Step ·www.thenextstep.com.au

Location Melbourne, VIC, Australia
Type Full time
Level Director
Source Shazamme
Consulting & Generalist HR
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A leading early childhood organisation is seeking an experienced Head of People Services to oversee people operations, payroll and HR systems during a period of significant growth and change. This 12‑month fixed term role is ideal for a strategic, hands‑on leader who thrives in complex environments and enjoys building scalable, efficient people processes.

The Role

You’ll lead a high‑performing People Services team and take ownership of payroll, HR operations, people administration and HRIS governance. With new systems recently implemented, you’ll play a key role in embedding technology, improving workflows and strengthening data accuracy to support organisation‑wide decision‑making.

Key Responsibilities
  • Lead and develop the People Services team
  • Oversee accurate, compliant payroll delivery
  • Streamline people administration processes and governance
  • Drive HRIS improvements and system adoption
  • Provide expert HR advice on policy, legislation and complex matters
  • Deliver meaningful people data, reporting and insights
  • Lead people‑focused change and continuous improvement initiatives
About You
  • Extensive experience in HR, People Services or similar leadership roles
  • Strong knowledge of employment legislation, awards and compliance
  • Experience with HRIS/workforce systems (Cornerstone or Humanforce highly regarded)
  • Proven ability to lead teams and organisation‑wide initiatives
  • Analytical, pragmatic and confident navigating complexity
  • Sector experience (NFP, community or early childhood) desirable
Why Join You’ll influence organisation‑wide systems, shape future people operations and contribute to a purpose‑driven organisation committed to high‑quality learning and child safety.

Frequently asked questions

Who is hiring for the Head of People Services (12‑Month Fixed Term Contract) role?
The Next Step is hiring for the Head of People Services (12‑Month Fixed Term Contract) position, a Shazamme client. Apply directly on the employer's career site.
Where is the Head of People Services (12‑Month Fixed Term Contract) job located?
The Head of People Services (12‑Month Fixed Term Contract) role with The Next Step is based in Melbourne, VIC, AU.
Is the Head of People Services (12‑Month Fixed Term Contract) role full-time or contract?
This is a full time position at The Next Step.
What experience level is the Head of People Services (12‑Month Fixed Term Contract) role?
The Head of People Services (12‑Month Fixed Term Contract) position is aimed at director-level candidates.
How do I apply for the Head of People Services (12‑Month Fixed Term Contract) role at The Next Step?
Apply directly on The Next Step's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.
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