Customer Service Representative
Beilby Downing Teal AU5 ·www.beilbydt.com.au
Apply direct
The Company
Our client is a leading Australian steel manufacturer and one of the nation’s most recognised industrial brands. With a strong presence across manufacturing, distribution, and building solutions, they supply high-quality steel products to major infrastructure, construction, and commercial projects both locally and internationally. Known for their commitment to safety, innovation, and sustainability, our client offers a stable, high-performing environment with genuine opportunities for career growth and development.
The Opportunity
As a Customer Service Representative, you will thrive in a fast-paced environment where attention to detail, reliability, and a strong customer focus are highly valued. Acting as the first point of contact for customer enquiries, you will play a pivotal role in delivering a seamless end-to-end experience — from order processing through to coordination of delivery and issue resolution.
This is a process-driven environment with a strong commitment to safety, teamwork, and accountability. You will work closely with internal teams to ensure orders are managed accurately and efficiently, while building trusted relationships with customers and identifying opportunities to add further value.
In return, you will enjoy long-term stability, clear performance expectations, and the opportunity to earn performance-based incentives in addition to a competitive salary and superannuation.
About You
To be successful in this role, you will bring a strong customer focus, excellent attention to detail, and the ability to thrive in a structured, fast-paced environment, along with:
This is an opportunity to join a well-established and respected organisation that values its people and invests in their success. You will be part of a supportive, team-oriented environment where your contribution genuinely impacts customer outcomes and overall business performance. With clear processes, strong leadership, and a commitment to safety and continuous improvement, you will have the structure and stability to perform at your best.
If you are seeking a long-term career move with a recognised industry leader, where hard work is acknowledged, performance is rewarded, and there is scope to grow, we would love to hear from you. For a confidential discussion, contact Jessica O’Neill on 0457 336 833.
Our client is a leading Australian steel manufacturer and one of the nation’s most recognised industrial brands. With a strong presence across manufacturing, distribution, and building solutions, they supply high-quality steel products to major infrastructure, construction, and commercial projects both locally and internationally. Known for their commitment to safety, innovation, and sustainability, our client offers a stable, high-performing environment with genuine opportunities for career growth and development.
The Opportunity
As a Customer Service Representative, you will thrive in a fast-paced environment where attention to detail, reliability, and a strong customer focus are highly valued. Acting as the first point of contact for customer enquiries, you will play a pivotal role in delivering a seamless end-to-end experience — from order processing through to coordination of delivery and issue resolution.
This is a process-driven environment with a strong commitment to safety, teamwork, and accountability. You will work closely with internal teams to ensure orders are managed accurately and efficiently, while building trusted relationships with customers and identifying opportunities to add further value.
In return, you will enjoy long-term stability, clear performance expectations, and the opportunity to earn performance-based incentives in addition to a competitive salary and superannuation.
About You
To be successful in this role, you will bring a strong customer focus, excellent attention to detail, and the ability to thrive in a structured, fast-paced environment, along with:
- Previous experience in a customer service or internal sales role
- Strong attention to detail and ability to manage multiple tasks
- Confident communicator with a customer-first mindset
- Comfortable working in a structured, process-driven environment
This is an opportunity to join a well-established and respected organisation that values its people and invests in their success. You will be part of a supportive, team-oriented environment where your contribution genuinely impacts customer outcomes and overall business performance. With clear processes, strong leadership, and a commitment to safety and continuous improvement, you will have the structure and stability to perform at your best.
If you are seeking a long-term career move with a recognised industry leader, where hard work is acknowledged, performance is rewarded, and there is scope to grow, we would love to hear from you. For a confidential discussion, contact Jessica O’Neill on 0457 336 833.
Frequently asked questions
Who is hiring for the Customer Service Representative role?
Beilby Downing Teal AU5 is hiring for the Customer Service Representative position, a Shazamme client. Apply directly on the employer's career site.
Where is the Customer Service Representative job located?
The Customer Service Representative role with Beilby Downing Teal AU5 is based in Newcastle, AU.
Is the Customer Service Representative role full-time or contract?
This is a full time position at Beilby Downing Teal AU5.
What experience level is the Customer Service Representative role?
The Customer Service Representative position is aimed at mid-level candidates.
How do I apply for the Customer Service Representative role at Beilby Downing Teal AU5?
Apply directly on Beilby Downing Teal AU5's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.