DOCUMENT MANAGEMENT SPECIALIST

THE TEAM YOU WILL BE JOINING

• Join a large, established energy and utilities organization supporting document management and process documentation initiatives.

• Work closely with document owners, authors, subject matter experts, and other internal stakeholders to maintain accurate and up-to-date documentation.

• Support the day-to-day administration of controlled documents throughout their lifecycle, from creation and review through publication, archival, and cancellation.

• Help ensure documentation is organized, current, and maintained in accordance with established document management standards.

LOCATION

• Charlotte, NC | Raleigh, NC | Clearwater, FL

• Hybrid – 3 days onsite per week

WHAT THEY OFFER YOU

• Opportunity to gain experience within a large, established enterprise environment.

• Hands-on exposure to document control, records management, process documentation, and audit readiness.

• Work directly with a variety of internal stakeholders and subject matter experts.

• Opportunity to build experience developing and maintaining SOPs, process maps, job aids, and other business documentation.

• Hybrid work environment with multiple location options.

WHAT YOU WILL DO

• Support the management of controlled documents throughout their full lifecycle.

• Coordinate document reviews and route documentation through required approval processes.

• Maintain version control and ensure documents are accurate and current.

• Assign document numbers and support document publication, archival, and cancellation.

• Maintain document repositories and complete documentation records.

• Track document review schedules, deadlines, and overall document status.

• Communicate upcoming reviews, requirements, and deadlines to document owners and stakeholders.

• Respond to document-related requests and provide guidance on established document management processes.

• Support audit readiness by ensuring required documentation and records are properly maintained.

• Partner with stakeholders to develop and update standard operating procedures (SOPs), process maps, job aids, and related documentation.

• Participate in working sessions with subject matter experts to gather information and document processes.

• Incorporate stakeholder feedback and revisions into existing documentation.

• Ensure documents align with approved processes and organizational standards.

• Manage multiple documentation requests and priorities simultaneously.

BACKGROUND THAT FITS

• Experience with process documentation, document management, document control, records management, administrative documentation, or a related area.

• Experience maintaining, updating, reviewing, or coordinating business documentation.

• Strong organizational skills with the ability to track multiple documents, deadlines, and requests.

• Comfortable communicating and following up with multiple stakeholders.

• Ability to gather information from subject matter experts and translate it into clear documentation.

• Experience working with SOPs, procedures, job aids, process documentation, or similar materials.

• Proficiency with Microsoft Office.

• Experience with Microsoft Visio and process mapping.

• Strong attention to detail and ability to maintain accurate records.

• Ability to manage competing priorities in a deadline-driven environment.

NICE TO HAVE

• Previous experience supporting controlled documents or formal document management processes.

• Experience maintaining document repositories and version control.

• Exposure to audit or compliance-driven documentation.

• Experience coordinating document reviews and approvals in a large corporate environment.
  
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