Senior Sales Engineer - IT Infrastructure Solutions

Senior Sales Engineer – IT Infrastructure Solutions

Location: Puchong, Selangor

Monroe Consulting Group, an Executive Recruitment firm, is partnering with an organisation within the Industrial sector to hire a Senior Sales Engineer – IT Infrastructure Solutions. This opportunity is based in Puchong, Selangor.

Position Overview

Drive sales growth and market development for the organisation’s IT Infrastructure Solutions portfolio and related services.
Contribute to business expansion by strengthening market presence, developing strategic customer relationships, and achieving commercial objectives.

Key Responsibilities

• Responsible for local sales & market development of IT Infrastructure portfolio and the related services.
• Responsible for market and product strategy.
• Responsible to meet and exceed IT Business Sales Budget every year.
• Responsible for new business development as well as serving existing customers and developing stronger rapport with key customers.
• Spearhead the relationship management and enhancement with key customers, key design houses and key people in the IT / Data Centre market.
• Responsible to develop IT components distributors.
• Responsible for market study (market size and market share) and competition profiling.
• Ensure Profit Centres achieve local market share and positioning to meet the defined company budget and annual operating plan.
• Identify key projects or potential projects as well as mapping out key players in the industry.
• Ensure all factors that will affect Company’s presence in the market are visible.
• Implement commercial agreements & prepare proposals and negotiate to close the sale with customers.
• Support and train company sales organisations and representatives in assigned products or territories.
• To identify customer needs, analyse/determine price, offer and negotiate in order to secure order.
• To review customer complaints and compile and revert data to the right department in order to ensure good customer data.

Key Requirements

Qualifications & Experience

• Candidate must possess at least a Bachelor's Degree in Electrical/Electronics Engineering or Computer Science related.
• 3-4 year(s) of sales working experience in the Data Centre Infrastructure business environment.

Technical / Functional Expertise

• Must have extensive experience in specification works, particularly with End Users and consultants in the Data Centre Infrastructure industries.
• Must have extensive network of contacts in Data Centre industry.
• Responsible for local sales & market development of IT Infrastructure portfolio and related services.
• Experience developing market and product strategies.
• Ability to meet and exceed annual IT business sales budgets.
• Experience in new business development and account management of existing customers.
• Experience managing relationships with key customers, design houses and stakeholders within the IT / Data Centre market.
• Experience developing IT components distributors.
• Experience conducting market studies, including market size, market share and competition profiling.
• Ability to identify key projects and map key industry players.
• Experience implementing commercial agreements, preparing proposals and negotiating sales closures.
• Ability to identify customer needs, analyse pricing, prepare offers and negotiate orders.
• Experience handling customer feedback and coordinating with relevant departments to ensure customer satisfaction.
• Added advantage:
  • Experienced in design or project management of IT infrastructure system.
  • Experienced in serving the data centre consultants to make specification preference.

Soft Skills & Leadership Competencies

• Self-driven sales-oriented professional with strategic ability.
• Strong relationship management and stakeholder engagement skills.
• Ability to develop stronger rapport with key customers and industry partners.
• Strong negotiation and commercial acumen.
• Ability to work independently and drive business outcomes.
• Must be willing to spend time outside of working hour to entertain customers