Office Administrator
Talent Groups ·www.talentgroups.com
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Duration Details: 6 months to start
Job Description
The Facilities Operator supports daily workplace operations by managing incoming calls, supporting office services, maintaining workplace resources, and assisting employees with office and facilities-related requests. This role serves as a key point of contact for internal and external stakeholders, ensuring communications are handled efficiently and workplace spaces remain organized, functional, and well-supported.
The ideal candidate is highly organized, customer-focused, able to multitask in a fast-paced environment, and committed to providing exceptional service while supporting a positive employee experience.
Communications Support
Workplace & Facilities Support
Qualifications
#LI-Onsite
Job Description
The Facilities Operator supports daily workplace operations by managing incoming calls, supporting office services, maintaining workplace resources, and assisting employees with office and facilities-related requests. This role serves as a key point of contact for internal and external stakeholders, ensuring communications are handled efficiently and workplace spaces remain organized, functional, and well-supported.
The ideal candidate is highly organized, customer-focused, able to multitask in a fast-paced environment, and committed to providing exceptional service while supporting a positive employee experience.
Communications Support
- Answer, screen, and appropriately route incoming calls.
- Determine the nature and urgency of inquiries and direct callers to the appropriate departments or personnel.
- Assist caller’s inquiries by coordinating with appropriate teams.
- Maintain phone directories, contact lists, call routing information, and procedures.
- Maintain call logs and other communication records as required.
- Follow established processes for handling Adverse Event (AE) and Product Complaint (PC) reports.
- Route regulatory agency calls according to established escalation procedures and call trees.
- Continuously review and improve communication processes and procedures.
Workplace & Facilities Support
- Support new employees by preparing workspaces and providing necessary office supplies.
- Assist with employee offboarding activities, including workspace turnover and organization.
- Support employee office and workstation moves.
- Support maintaining copy rooms, ensuring supplies are stocked and areas remain clean and organized.
- Ensure conference rooms and collaboration spaces are clean, functional, and fully equipped.
- Assist with plotter and large-format printing requests.
- Create, print, and post workplace signage as needed.
- Respond to and coordinate facilities-related service requests.
- Support workplace initiatives, employee events, and special projects.
- Coordinate conference room scheduling and meeting support.
- Assist with meeting and event setup, preparation, and breakdown.
Qualifications
- High School Diploma or equivalent required. Associate’s Degree+ preferred.
- Proficient in Microsoft Office or equivalent suite.
- 2+ years of experience in an office coordination, administrative support, workplace services, facilities support, or customer service role.
- Experience handling high-volume phone communications in a professional environment.
#LI-Onsite
Frequently asked questions
Who is hiring for the Office Administrator role?
Talent Groups is hiring for the Office Administrator position, a Shazamme client. Apply directly on the employer's career site.
Where is the Office Administrator job located?
The Office Administrator role with Talent Groups is based in Waltham, MA, US.
What does the Office Administrator role pay?
Talent Groups lists the Office Administrator role at up to USD 24 per hour.
Is the Office Administrator role full-time or contract?
This is a full time position at Talent Groups.
What experience level is the Office Administrator role?
The Office Administrator position is aimed at mid-level candidates.
How do I apply for the Office Administrator role at Talent Groups?
Apply directly on Talent Groups's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.