Business Support Officer x30
Chandler Macleod ·www.chandlermacleod.com
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Business Support Officer Location: Melbourne CBD
Employment Type: Full-time, 12 Week Contract
Join a fast-paced team supporting a government-funded assistance program, delivering high-quality administrative and customer service support to applicants and stakeholders. This role combines application processing, data entry, payment administration, and phone-based customer support.
Key Responsibilities
At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, neurodiverse, people living with a disability and the LGBTIQA+ community.
You can read more about our commitment to diversity and inclusion at https://www.chandlermacleod.com/diversity-and-inclusion.
Employment Type: Full-time, 12 Week Contract
Join a fast-paced team supporting a government-funded assistance program, delivering high-quality administrative and customer service support to applicants and stakeholders. This role combines application processing, data entry, payment administration, and phone-based customer support.
Key Responsibilities
- Assess and process applications against program guidelines and eligibility criteria.
- Verify customer, travel, accommodation, and payment information.
- Maintain accurate records, case notes, and system updates.
- Respond to customer enquiries via phone and email.
- Resolve routine issues and escalate complex matters as required.
- Ensure compliance with privacy, security, and recordkeeping requirements.
- Contribute to continuous improvement and service excellence initiatives.
- Strong customer service and communication skills.
- Excellent attention to detail and data accuracy.
- Experience processing applications, claims, payments, or similar administrative work.
- Ability to manage competing priorities in a high-volume environment.
- Comfortable using multiple systems, databases, and Microsoft Office applications.
- Experience in government, healthcare, grants, concessions, or payment processing environments is highly regarded.
- $39.28 (inclusive of casual loading)
- x30 positions
- 12 weeks commencing Wednesday 23rd September
- Police Check required within last 6 months
- On-site then opportunity to WFH once settled
At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, neurodiverse, people living with a disability and the LGBTIQA+ community.
You can read more about our commitment to diversity and inclusion at https://www.chandlermacleod.com/diversity-and-inclusion.
Frequently asked questions
Who is hiring for the Business Support Officer x30 role?
Chandler Macleod is hiring for the Business Support Officer x30 position, a Shazamme client. Apply directly on the employer's career site.
Where is the Business Support Officer x30 job located?
The Business Support Officer x30 role with Chandler Macleod is based in Melbourne, VIC, AU.
What does the Business Support Officer x30 role pay?
Chandler Macleod lists the Business Support Officer x30 role at AUD 39–40 per hour.
Is the Business Support Officer x30 role full-time or contract?
This is a full time position at Chandler Macleod.
What experience level is the Business Support Officer x30 role?
The Business Support Officer x30 position is aimed at mid-level candidates.
How do I apply for the Business Support Officer x30 role at Chandler Macleod?
Apply directly on Chandler Macleod's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.