Billing Manager

BILLING MANAGER

THE TEAM YOU WILL BE JOINING

• A growing, privately held organization providing innovative industrial solutions and automation technologies across a diverse portfolio of businesses.
• A centralized Financial Shared Services team supporting multiple business units throughout North America in a fast-paced, collaborative environment.
• An established billing team with a mix of experienced and developing professionals, focused on delivering accurate, efficient operations and strong internal customer service.
• A people-first organization continuing to evolve through acquisitions, technology investments, automation, and process improvements.

WHAT THEY OFFER YOU

• The opportunity to take ownership of a critical business function and help shape its future through technology, automation, and process improvements.
• A highly visible leadership role partnering directly with Finance leaders and Controllers across multiple businesses.
• The ability to lead and develop an established team while creating opportunities for employees to take greater ownership and grow professionally.
• Long-term career growth opportunities across Order-to-Cash, Procure-to-Pay, and broader Finance operations within an expanding organization.

DETAILS

• Location: Charlotte, NC
• Employment Type: Direct Hire
• Work Arrangement: Hybrid – 3 days onsite per week

RESPONSIBILITIES

• Lead billing operations across a complex shared-services environment, ensuring accurate invoicing, efficient processes, strong financial controls, and consistent service delivery.
• Own and improve the billing function by identifying opportunities for automation, AI integration, technology enhancements, and process standardization.
• Serve as a trusted business partner to divisional Controllers and Finance leadership, providing guidance, resolving complex issues, and recommending solutions that improve operational performance.
• Take ownership of strategic projects and system implementations from planning through execution, driving measurable improvements rather than simply supporting initiatives.
• Develop and empower a team of billing professionals through coaching, delegation, accountability, and opportunities to lead projects and make decisions independently.
• Lead the team through organizational changes, acquisitions, and evolving business priorities while maintaining strong operational performance and stakeholder relationships.

THE BACKGROUND THAT FITS

• Progressive experience in Finance, Accounting, Billing, Accounts Receivable, Operations, Customer Service, or Shared Services, with demonstrated career growth and increasing responsibility.
• Proven experience independently leading process improvement initiatives, technology implementations, or operational transformation projects from start to finish.
• Strong leadership capabilities with the ability to develop people, delegate effectively, influence stakeholders, and operate as a strategic business partner.
• Experience navigating organizational change, solving complex operational challenges, and implementing sustainable improvements in a growing or multi-business environment.
• Strong analytical, communication, and problem-solving skills, with the confidence to engage senior Finance leaders and make recommendations independently.
• Familiarity with billing technologies, workflow automation, AI, reporting tools, or customer invoicing platforms is preferred; direct billing experience and prior people management are valuable but not required.