Desktop Support

Are you passionate about IT support and dedicated to delivering exceptional service? We are seeking experienced and customer-focused Desktop Support Technicians to provide vital technical assistance across various locations in South Australia. This is an exciting opportunity to utilise your troubleshooting skills, support diverse environments, and make a real impact in fast-paced corporate settings.

In this role, you will be the go-to expert for end-users, ensuring their computers, applications, and peripherals run smoothly. Whether resolving technical issues remotely or on-site, your expertise will help keep businesses operational and employees productive. If you're a proactive problem solver with excellent communication skills, this opportunity is perfect for you.

Key Skills and Qualifications:

• Proven experience in Desktop Support, Service Desk, IT Support or similar roles
• Strong troubleshooting and problem-solving capabilities
• Hands-on experience supporting Windows operating systems and common business applications
• Knowledge of desktop hardware, laptops, printers and peripherals
• Excellent communication and interpersonal skills
• Customer-focused mindset with a professional approach
• Ability to work independently and effectively as part of a team
• Strong organisational skills to prioritise multiple support requests
• Current Australian Driver’s Licence and willingness to travel across South Australia

Nice to Have Skills:

• Knowledge of other operating systems such as MacOS or Linux
• Experience supporting enterprise level IT environments
• Relevant certifications such as CompTIA A+ or Microsoft Certified Desktop Support Technician
• Experience with remote support tools and ticketing systems

Preferred Education and Experience:

• Demonstrated hands-on support experience in a corporate environment
• Relevant IT qualification or diploma (desirable but not essential)
• Previous experience supporting a geographically dispersed user base

Other Requirements:

• Valid Australian Driver’s Licence and ability to travel to various client sites across South Australia
• Professional, reliable, and customer-oriented approach

To be considered for the role click the 'apply' button or for more information about this and other opportunities please contact Ray Amurao on +61 (0)8 7422 0617 or email ramurao@paxus.com.au and quote the above job reference number.

Paxus values diversity and welcomes applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds and people living with a disability. If you require an adjustment to the recruitment process, including the application form in an alternate format, please contact me on the above contact details.