Customer Order Processing Specialist

AIM Recruit ·www.aimrecruit.com.au

Location Melbourne, VIC, Australia
Salary AUD 85,000 - 110,000 / year
Type Full time
Level Mid
Source Shazamme
Transport / Logistics / Drivers
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About Us
At AIM Recruitment Solutions, we partner with industry-leading organisations across Australia, connecting top talent with high-quality opportunities. We pride ourselves on delivering a personalised, professional recruitment experience.

About the Role
Our client, a globally recognised leader in advanced manufacturing and technology, is seeking a Customer Order Processing Specialist to join their Australian team.
This is a key operational role where you’ll take ownership of national order to cash (O2C) processes, working across systems, teams and international stakeholders to ensure smooth, accurate and efficient operations.
You’ll be the go-to person for customer order processing, ERP support, and process improvement playing a critical role in keeping the business running seamlessly.

What You’ll Be Doing
  • Manage end to end customer order processing, including invoicing and master data maintenance
  • Act as the key point of contact for Order-to-Cash (O2C) processes across the business
  • Provide first-level support for ERP systems (e.g. BAAN or similar)
  • Monitor KPIs, identify issues and implement process improvements
  • Work closely with internal teams (finance, warehouse, service, procurement) to ensure smooth operations
  • Collaborate with global stakeholders on system updates, process improvements and supply chain challenges
  • Support audits, compliance requirements and system testing
  • Deliver training and support to staff on systems and processes
What We’re Looking For
  • Experience in customer order processing, procurement, supply chain, logistics or similar roles
  • Strong ERP system experience (BAAN or similar highly regarded)
  • Excellent attention to detail and problem-solving skills
  • Strong understanding of processes, systems and data
  • Confident communicator with the ability to work across teams
  • Highly organised, proactive and adaptable
Nice to Have
  • Experience in manufacturing, industrial or technical environments
  • Exposure to international or multi-site operations
What’s on Offer
  • $85,000 – $110,000 + super (depending on experience)
  • Join a global, well-established organisation with strong job security
  • Work in a highly visible role with real impact on operations
  • Ongoing training, development and career progression opportunities
How to Apply
Click APPLY NOW or reach out for a confidential discussion. One of our consultants will be in touch shortly.

Frequently asked questions

Who is hiring for the Customer Order Processing Specialist role?
AIM Recruit is hiring for the Customer Order Processing Specialist position, a Shazamme client. Apply directly on the employer's career site.
Where is the Customer Order Processing Specialist job located?
The Customer Order Processing Specialist role with AIM Recruit is based in Melbourne, VIC, AU.
What does the Customer Order Processing Specialist role pay?
AIM Recruit lists the Customer Order Processing Specialist role at AUD 85,000–110,000 per year.
Is the Customer Order Processing Specialist role full-time or contract?
This is a full time position at AIM Recruit.
What experience level is the Customer Order Processing Specialist role?
The Customer Order Processing Specialist position is aimed at mid-level candidates.
How do I apply for the Customer Order Processing Specialist role at AIM Recruit?
Apply directly on AIM Recruit's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.
Apply direct