Sales Support Executive

Sales Support Executive
Remote (UK)  |  £30,000–£32,000 (pro rata) |  4 or 5 days per week  |  Occasional international travel opportunities
  
Love animals, enjoy keeping things organised and want a role where you can make a real difference? This could be the opportunity you’ve been looking for.
We’re partnering with a growing, internationally recognised pet treats business to find a Sales Support Executive who loves variety, takes pride in the detail and wants to be part of a small team doing exciting things.
  
This isn’t a hard-selling role. It’s about being the person who helps everything run smoothly behind the scenes, from customer orders and retailer information to new products and occasional international trade shows. You’ll have the autonomy to work from home, the support of a close-knit team and the chance to see the impact of your work.
  
What you’ll be doing

• Keeping customer orders moving: processing orders, preparing invoices and supporting purchase orders and pro forma documentation.
• Working with customers, suppliers and manufacturing partners to track orders, deliveries and shipping paperwork.
• Helping retail relationships run smoothly by maintaining product information, new line forms, pricing, barcodes and specifications.
• Keeping spreadsheets, shared files and customer portals accurate, organised and up to date.
• Pitching in with wider projects, including occasional social media content support.
• Occasionally helping prepare for, organise and attend trade shows in the UK and overseas, with potential opportunities across Europe, the US and Asia.

What we’re looking for

• Experience in sales support, administration, customer service, order processing or a similarly organised, customer-facing role.
• Confidence using Excel and Microsoft Office, with excellent attention to detail and a willingness to learn new systems.
• Someone proactive and reliable who can prioritise, take ownership and work independently without losing the team spirit.
• A positive, curious person who enjoys variety, communicates well and isn’t afraid to get stuck in.
• A genuine interest in animals and enthusiasm for the pet sector. Previous pet industry experience is welcome, but not essential.
• Willingness to attend occasional UK and international trade shows as required.

Why this role stands out

• Flexible working: choose a four- or five-day working week, with remote working across the UK.
• £30,000–£32,000 per annum full-time equivalent (pro rata for four days).
• Join a growing pet brand with international customers, new products in development and a genuinely hands-on culture.
• Opportunities for occasional travel to support UK and international trade shows.
• A small, supportive team where your ideas, initiative and contribution will be noticed.

The practical details
  
This is a UK remote role with monthly team meet-ups in Knutsford, Cheshire, and occasional travel to trade shows when required. The working pattern can be four or five days per week.
  
Interested?
  
If you’re an organised, enthusiastic person who loves animals and wants to grow with an ambitious business, we’d love to hear from you. Apply with your CV through The Animal People Recruitment Company. You don’t need to tick every box we’re just as interested in your attitude and potential as your experience.