Business Support Officer

Are you an organised and customer-focused administration professional looking for your next opportunity?

We are seeking a Business Support Officer to provide high-quality administrative, customer service and business support within a busy operational environment. This role will suit someone who enjoys variety, can manage competing priorities and takes pride in delivering accurate and timely support.

The Opportunity

As a Business Support Officer, you will play a key role in supporting the day-to-day operations of a busy team. You will work closely with internal stakeholders, customers and suppliers to ensure enquiries, requests, records and administrative processes are managed efficiently and professionally.

Your responsibilities will include:

• Providing high-quality administrative and business support to the wider team.
• Logging, monitoring and updating customer requests and enquiries through relevant systems.
• Responding to internal and external enquiries in a professional, accurate and timely manner.
• Maintaining accurate records, registers, databases, procedures and supporting documentation.
• Assisting with reporting, data entry and the preparation of business and communication materials.
• Coordinating and supporting staff training requirements, personnel records and registers.
• Supporting procurement activities, including the purchase of goods and services in line with organisational policies and procedures.
• Liaising with internal teams, customers, suppliers and other stakeholders to follow up requests and resolve issues.
• Assisting with project, research and other business improvement activities as required.
• Providing general administrative support across a fast-paced operational environment.

About You

To be successful in this role, you will ideally have:

• Previous experience in a business support, administration or customer service role, ideally within a professional, government or large organisational environment.
• Strong administrative and organisational skills, with the ability to manage multiple priorities and meet deadlines.
• Excellent written and verbal communication skills.
• Strong customer service skills and the ability to communicate professionally with a wide range of stakeholders.
• Experience maintaining accurate records, databases and administrative systems.
• Confidence using Microsoft Office and other business systems and applications.
• The ability to work independently while also collaborating effectively within a team environment.
• Strong attention to detail and a proactive approach to problem-solving.
• A current driver's licence may be required for the role.

This is an excellent opportunity for a capable administration professional to join a supportive team and contribute to the efficient delivery of essential services and operations.

If you are a proactive and highly organised Business Support Officer looking for your next opportunity, we would love to hear from you.

To be considered for the role click the 'apply' button or for more information about this and other opportunities please contact Anna Reyes on + 617 3709 7456 or email areyes@paxus.com.au and quote the above job reference number.

Paxus values diversity and welcomes applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds and people living with a disability. If you require an adjustment to the recruitment process, including the application form in an alternate format, please contact me on the above contact details.