First Notice of Loss Representative
Lyneer Search Group ·lyneersearch.com
Apply directFirst Notice of Loss Representative
Location: Broward County, Florid
Schedule: On-site
Function: Claims intake
The opportunity
A managing general agent that works with independent agents is adding a First Notice of Loss Representative to its claims team in Broward County. This person takes the first call after a loss and sets each claim up so the adjuster can start work right away.
What you'll own
- Take first notice of loss reports by phone and in writing
- Collect complete policyholder and claimant details for each incident, following company guidelines
- Enter every claim in the claims system accurately, the first time
- Walk policyholders and claimants through the claims process and what happens next
- Keep callers steady and informed on what's often a hard day
- Meet quality and customer satisfaction targets
What the firm is looking for
- High school diploma or equivalent
- Eligible to obtain a 620 insurance license, where the role requires it
- At least 1 year of customer-facing phone work, in a call center or in insurance
- Clear phone manner and clean written communication
- Calm under pressure, with a habit of getting details right
- Comfortable prioritizing a full queue and taking feedback
Every Lyneer search runs on the Lyneer Executive Search Strategy™, which assesses candidates on 4 dimensions: technical skill, leadership capability, cultural alignment and long-term growth potential.
In confidence
hello@lyneersearch.com · 908-379-0863
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