IT Asset Management Analyst

IT Asset Management (ITAM) Analyst – ServiceNow ITAM / SAM Pro / HAM Pro
Location: Fort Mill, SC (Hybrid – Tuesday, Wednesday, Thursday onsite)
12+ Month Contract (W2)

Position OverviewWe are seeking a highly motivated IT Asset Management (ITAM) Analyst to support a critical, regulatory-driven IT Asset Management initiative focused on strengthening enterprise asset governance, inventory accuracy, compliance readiness, and operational maturity.

This role will play a key part in supporting compliance obligations related to asset inventory management, including regulatory requirements, audit readiness, and enterprise governance standards. The ideal candidate possesses hands-on IT Asset Management experience and understands how asset lifecycle management, ownership accountability, and inventory integrity impact business operations, risk management, and regulatory compliance.

This is not a traditional Project Coordinator or Business Analyst position. We are looking for someone who understands IT Asset Management as an enterprise capability and can actively contribute to operational execution, process improvement, data remediation, and governance initiatives.

Key ResponsibilitiesIT Asset Management Operations

• Analyze and identify gaps, risks, and improvement opportunities within enterprise IT Asset Management processes.
• Support hardware and software asset lifecycle management activities, including inventory accuracy, ownership validation, lifecycle governance, and asset reconciliation.
• Partner with stakeholders to improve asset inventory quality and ensure asset records remain complete, accurate, and audit-ready.
• Assist in developing and sustaining scalable ITAM operating practices that support organizational growth and regulatory requirements.
• Drive remediation efforts to resolve inventory discrepancies, ownership conflicts, lifecycle issues, and governance gaps.

ServiceNow ITAM Administration & Support

• Support and enhance ServiceNow ITAM processes utilizing:
  • ServiceNow IT Asset Management (ITAM)
  • Software Asset Management Pro (SAM Pro)
  • Hardware Asset Management Pro (HAM Pro)
  • Configuration Management Database (CMDB)
• Validate asset-to-CI relationships and ensure alignment between asset records and configuration data.
• Assist with asset reconciliation, lifecycle management, governance controls, and reporting within ServiceNow.
• Support maintenance of ServiceNow as the system of record for enterprise asset management activities.

Compliance, Audit & Governance

• Support regulatory, compliance, audit, and governance initiatives requiring accurate asset inventory management.
• Assist with evidence collection, documentation, and control validation activities.
• Ensure asset management practices support enterprise governance standards and audit readiness.
• Partner with cybersecurity, risk, compliance, procurement, finance, and technology teams to support policy adherence and regulatory obligations.

Data Analysis & Continuous Improvement

• Perform detailed analysis of asset inventory data to identify trends, data quality issues, process gaps, and compliance risks.
• Develop recommendations for process improvements that enhance inventory integrity and operational efficiency.
• Participate in cross-functional initiatives supporting mergers, acquisitions, and organizational growth.
• Help prevent compliance drift by promoting sustainable asset management practices across the organization.

Required Qualifications

• 3+ years of hands-on IT Asset Management (ITAM) experience.
• Strong understanding of:
  • Asset Lifecycle Management
  • Asset Governance
  • Asset Inventory Management
  • Software Asset Management (SAM)
  • Hardware Asset Management (HAM)
  • Asset Compliance and Ownership Controls
• Hands-on experience with:
  • ServiceNow ITAM
  • ServiceNow SAM Pro
  • ServiceNow HAM Pro
  • CMDB
• Understanding of relationships between ServiceNow ITAM modules and CMDB.
• Experience supporting asset reconciliation, inventory management, and governance initiatives.
• Strong analytical, problem-solving, and organizational skills.
• Ability to work independently and drive initiatives with minimal oversight.
• Excellent verbal and written communication skills.

Preferred Qualifications

• Experience supporting regulatory, audit, compliance, or governance-focused programs.
• Experience within financial services or other highly regulated industries.
• Experience supporting enterprise-scale asset management programs.
• Familiarity with NYDFS, audit readiness, evidence management, and control validation activities.
• Experience working in organizations undergoing mergers, acquisitions, or large-scale technology transformations.

What We're Looking ForSuccess in this role requires more than technical skills. We are looking for someone who:

• Takes ownership and drives results.
• Is proactive and self-motivated.
• Thrives in fast-paced, evolving environments.
• Can operate independently without requiring constant direction.
• Is comfortable navigating ambiguity and solving problems.
• Focuses on execution and delivering measurable outcomes.
• Wants to contribute to the success of the team and organization.

The ideal candidate understands not only how IT Asset Management works, but why it matters to the business and how it supports operational excellence, risk reduction, compliance, and regulatory readiness.

Estimated Min Rate: $66.50
Estimated Max Rate: $85.00


What’s In It for You?
We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh’s network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh’s extensive talent community that will provide you with access to Yoh’s vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include:

• Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
• Health Savings Account (HSA) (for employees working 20+ hours per week)
• Life & Disability Insurance (for employees working 20+ hours per week)
• MetLife Voluntary Benefits
• Employee Assistance Program (EAP)
• 401K Retirement Savings Plan
• Direct Deposit & weekly epayroll
• Referral Bonus Programs
• Certification and training opportunities

Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Visit https://www.yoh.com/applicants-with-disabilities to contact us if you are an individual with a disability and require accommodation in the application process.

For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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