C005336 Endpoint Security Assistant (NS) BELGIUM - 21 Sep

Deadline Date: Monday 21 September 2026
 
Requirement: Endpoint Security Assistant
 
Location: Mons, BELGIUM
 
Full Time On-Site: Yes
 
Time On-Site: 100%
 
Not to Exceed Rate: 59 EUR
 
Total Scope of the request (hours): 395
 
Required Start Date: 2 November 2026
 
End Contract Date: 31 December 2026
 
Required Security Clearance: NATO SECRET
 
Please do NOT apply for any NATO contract positions unless you meet ALL the following criteria:

1. Current National or NATO SECRET clearance
2. Nationality of one of the NATO member countries
3. Current work visa for the specific location if applying for an in-country position

Any applications that do NOT meet all the above - and do not CLEARLY show these on the CV - will be deleted.
 
Duties & Role:  
Under the direction of the service delivery manager the contractor shall:
 
Software Lifecycle & Change Management Support

• Monitor vendor sites for software updates and tools
• Download, package, and archive software releases (e.g., ZIP files)
• Prepare supporting documentation (product guides, release notes, change logs)
• Initiate and process internal Requests for Change (RFCs)
• Complete required internal approval documentation and compliance paperwork

Shared Mailbox & Action Tracking

• Monitor and manage the team's group mailbox
• Track pending requests and open items
• Proactively follow up with engineers on unanswered emails and tickets
• Send reminders and ensure no actions are missed
• Maintain visibility of response status and closure

Web Portal Content Management

• Maintain and update the team's web portal
• Replace outdated versions of published materials
• Ensure new releases are properly uploaded
• Verify completeness of uploaded materials (e.g., release notes, change logs)
• Perform quality checks before publication

Lab Environment Coordination

• Ensure lab environments are updated with latest approved software versions
• Maintain correct configurations based on engineering guidance
• Track version alignment between lab and production references

Reporting & Post-Change Analysis

• Track implementation of configuration changes
• Prepare follow-up reports (e.g., one week post-change)
• Analyze results using Excel (filtering, grouping, trend analysis)
• Summarize findings and present structured feedback to engineers
• Highlight potential corrective actions

Documentation & Process Governance

• Document internal procedures and workflows
• Take meeting minutes and track action items
• Maintain structured documentation repository
• Ensure processes are consistently recorded and updated

General Administrative & Operational Support

• Handle internal administrative requests (e.g., spreadsheets, reporting inputs)
• Support onboarding of newcomers
• Coordinate visitor logistics (room bookings, paperwork, access coordination)
• Assist with operational organization tasks as required

Requirements
Skills, Knowledge & Experience:

• The candidate must have a currently active NATO SECRET security clearance
• A minimum requirement of a Bachelor's degree at a nationally recognised/certified University in a related discipline and 3 years post-related experience;
• Or exceptionally, the lack of a university degree may be compensated by the demonstration of a candidate's particular abilities or experience that is/are of interest to NCIA, that is, at least 10 years extensive and progressive expertise in duties related to those in this Statement of Work.
• At least 3 years' practical experience in an EDMS (Enterprise Document Management System);
• At least 3 years' experience with SharePoint content management
• At least 3 years' experience with standard desktop tool like Office and Adobe Acrobat. Emphasis on Outlook use, calendar management, shared calendars and Outlook tasks.
• At least 1 years' experience with statistical analysis on Excel.
• Familiarity with NATO procedures and forms will be an asset.
• Familiarity with NATO structure will be an asset.
• Familiarity with cyber security concepts will be an asset.
• Familiarity with project management will be an asset.
• Development of technical requirements, system diagrams and other engineering products to aid Cybersecurity acquisition and procurement;
• Ability to apply architecture methodologies to express complex, systems of systems in architectural terms and models of varying detail.
• Strong organizational and follow-up skills
• Self-motivated and "can do" attitude.
• Flexibility, tactfulness and dependability.
• Attention to detail and documentation accuracy
• Ability to coordinate across technical and non-technical stakeholders
• Proactive communication and task tracking
• Very good communication and analytical skills.
• Language proficiency in English: meet or exceed the NATO STANAG 6001 Level 3 "Professional Proficiency".
• Relevant certifications in cyber security, such as Certified Information Security Manager (CISM), Certified Information Systems Security Professional (CISSP) or GIAC Security.
• Relevant certifications in architecture and service delivery such as The Open Group Architecture Framework (TOGAF), ArchiMate modelling language, and ITIL.