ServiceNow Administrator

Leaders ·www.leaders.com.au

Location Western Australia, Western Australia, Australia
Salary AUD 50 - 75 / hour
Type Full time
Level Mid
Source Shazamme
Service Management
Apply direct
ServiceNow Administrator
  • Initial 3-month contract with leading mining client
  • Seeking Mining / Heavy Industry experience
  • Involves ServiceNow administration / integration
Our client:
A leading mining client with global presence that has been established for over a century.   

The role:
We are seeking a ServiceNow Power user/ Administrator with strong administration and integration experience for an initial 3-month contract. 

Responsibilities include:
  • ServiceNow administration including creating, modifying and maintaining support queues
  • Review and optimize service catalogues
  • Investigate and resolve workflow, routing, and process issues
  • Build and maintain reports covering incidents, requests, service levels
Key experience:
  • Recent commercial experience as a ServiceNow Power user / administrator
  • Experience developing dashboards, reports, and performance metrics
  • Strong understanding of IT Service Management (ITSM) processes
  • Must have experience working in Mining, Operational Technology (OT) AND/ OR a heavy industry
  • Excellent communication and stakeholder engagement skills
Highly desirable:
  • Experience with ServiceNow integrations (with systems such as SAP)
  • Knowledge of ServiceNow Flow Designer, Integrations, APIs, or related integration technologies
  • ServiceNow relative certifications/ education would be beneficial
If you are interested and possess the required experience, please apply now with a suitable resume.

Contact: Lisa Williams – (08) 9423 1429 – (Job reference: 271321)


Peoplebank and Leaders IT are committed to creating a diverse and inclusive workplace where everyone belongs. We welcome applications from people of all backgrounds, identities, and experiences. If you need adjustments to the recruitment process due to your circumstances, please let us know—we’re here to support you.

Frequently asked questions

Who is hiring for the ServiceNow Administrator role?
Leaders is hiring for the ServiceNow Administrator position, a Shazamme client. Apply directly on the employer's career site.
Where is the ServiceNow Administrator job located?
The ServiceNow Administrator role with Leaders is based in Western Australia, WA, AU.
What does the ServiceNow Administrator role pay?
Leaders lists the ServiceNow Administrator role at AUD 50–75 per hour.
Is the ServiceNow Administrator role full-time or contract?
This is a full time position at Leaders.
What experience level is the ServiceNow Administrator role?
The ServiceNow Administrator position is aimed at mid-level candidates.
How do I apply for the ServiceNow Administrator role at Leaders?
Apply directly on Leaders's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.
Apply direct