IT Infrastructure Manager (Pluakdaeng, Rayong)

POSITION:    IT Infrastructure Manager (System Integration Business)    
    Based in Rayong
        
QUALIFICATIONS:    •    Thai nationality, Male or Female aged over 35 years old
    •    Bachelor’s degree in IT, Computer Engineering, Computer Science, or related field
    •    8–12 years of experience in IT Infrastructure
    •    3–5 years of experience in a managerial or leadership role
    •    Experience in System Integration (SI) or IT service provider environment
    •    Proven experience managing enterprise-level infrastructure projects
    •    Experience in customer-facing technical discussions
    •    Strong expertise in enterprise networking, security, and infrastructure design
    •    Experience with virtualization, cloud, and hybrid cloud environments
    •    Knowledge of ITIL, service management, and infrastructure migration
    •    Strong leadership, people management, and customer communication skills
    •    Ability to manage project costing, margins, and make decisions under pressure
    •    Good command of English, both written and spoken (required TOEIC score: 700+)
    •    Japanese language proficiency at JLPT N1 or N2 level is preferred
        
        
JOB OVERVIEW:    •    Lead and manage the IT Infrastructure team in a System Integration (SI) business
    •    Oversee infrastructure projects, managed services, and internal IT systems
    •    Manage a team of around 10 engineers and support staff
    •    Ensure high-quality delivery for enterprise-level customers
    •    Combine technical expertise, project management, and people leadership
        
        
Key Responsibilities:    •    Lead and manage infrastructure teams (Network, System, Cloud, Security) and allocate resources for projects and services
    •    Coach, mentor, and develop technical skills within the team
    •    Conduct performance reviews and support career development
    •    Create a technical skill development roadmap for the team
    •    Manage end-to-end infrastructure and system integration projects on time and within budget
    •    Review High-Level and Low-Level Designs (HLD / LLD) before implementation
    •    Oversee managed services, IT operations, SLA compliance, and incident/change management
    •    Support pre-sales activities with technical consultation and solution review
    •    Manage budgets, vendors, contracts, and ensure compliance with security standards and risk governance
        - Enterprise Network: LAN, WAN, SD-WAN, Firewall, VPN
        - Server and Virtualization: VMware, Hyper-V
        - Cloud Infrastructure: Azure, AWS
        - Hybrid Cloud and migration projects
        - Backup and Disaster Recovery solutions
        - Cybersecurity infrastructure: Firewall, Endpoint, SIEM integration
        - Data Center and infrastructure modernization
    •    Provide technical leadership across network, server, cloud, cybersecurity, and DR solutions