Customer Service Representative Tues-Sat 8am - 5pm
Integrity Staffing ·careers.integritystaffing.com
Apply directNow hiring a Customer Service Representative in Midlothian, TX. This full-time, temp-to-hire position offers an hourly pay rate of $20.00, working a Tuesday - Saturday 8am - 5pm shift. Join a growing furniture retailer dedicated to providing exceptional customer support and enjoy the opportunity to transition to full-time employment after completing 520 hours. This role is perfect for energetic, bilingual individuals passionate about delivering top-tier service in a dynamic retail environment, with competitive benefits and bonus opportunities.
Benefits
- Weekly pay
- Day 1 medical, dental, and Telemedicine benefits
- Employee assistance program
- 401(k) plan
About the Role
Our client, a rapidly expanding furniture retailer with 16 locations across Texas, Oklahoma, and Louisiana, is seeking a bilingual (Spanish/English) Customer Service Representative to be the first point of contact for customers, ensuring an outstanding experience from inquiry to delivery.
Pay Rate: $20.00/hr
Available Shift Times:
- Tuesday - Saturday 8:00am - 5:00pm
Key Responsibilities
- Respond promptly to customer inquiries via phone, routing software, and Zendesk
- Provide accurate information about deliveries and promotions
- Handle customer complaints with professionalism and empathy
- Resolve delivery or return issues efficiently
- Maintain up-to-date knowledge of product offerings
Key Requirements
- 1+ year of customer service experience, preferably in retail
- Bilingual in a plus
- Strong communication and phone etiquette
- Demonstrates a positive attitude toward coaching and constructive feedback, using it as an opportunity for continuous improvement.
- Ability to multitask and problem-solve in a fast-paced environment
- Must be able to commute to Midlothian, TX 76065, in-person
Find your next opportunity with Integrity! If you're ready to join our team, apply NOW and start work fast!
About Integrity Staffing
Opportunity is everything.
At Integrity, we're passionate about connecting great talent with great companies across North America. We take an associate-first approach because when our associates succeed, our clients succeed. Whether you're looking to grow your career or find a part-time gig, we’ve got thousands of opportunities in amazing companies nationwide. Our benefits include health coverage, online education, financial tools, and more—all designed to support your success and fulfillment.
If you’re ready for your next challenge, we’re ready to be your Opportunity Engine. Let’s work together.
Integrity Staffing Solutions is an Equal Opportunity Employer.