Technical Support Level 2
Peoplebank ·www.peoplebank.com.au
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Role : Level 2 Technical Support
Our client is seeking an experienced Level 2 IT Support Technician for a hands-on mine-site support role. This position is Darwin-based, with travel to site included as part of the roster.
Roster / location
This is an on-the-tools support role focused on resolving issues and completing hands-on tasks including:
Peoplebank and Leaders IT are committed to creating a diverse and inclusive workplace where everyone belongs. We welcome applications from people of all backgrounds, identities, and experiences. If you need adjustments to the recruitment process due to your circumstances, please let us know—we’re here to support you.
- Location : Northern Territory
- 100% on site
- 6- 12 months engagement
- Houry rate up to $54 per hour
- Candidates based in NT with full working rights can apply
Our client is seeking an experienced Level 2 IT Support Technician for a hands-on mine-site support role. This position is Darwin-based, with travel to site included as part of the roster.
Roster / location
- 14 days on site / 7 days off
- 10-hour days: 6:00am–4:00pm
- Bus travel from Darwin to site (~2–3 hours)
- Accommodation + meals + travel provided while on site
- On-site role (not WFH)
This is an on-the-tools support role focused on resolving issues and completing hands-on tasks including:
- Device rebuilds and end-user troubleshooting
- Hardware support and swaps (laptops/desktops/peripherals)
- Basic server restarts and checks
- Assisting with network troubleshooting
- Active Directory account management
- SharePoint access / folder permissions
- User access provisioning and deactivation
- Strong generalist IT support background with proven troubleshooting capability
- Comfortable working in a site environment and following processes/instructions from remote teams
- Working knowledge of basic networking, AD, and general systems support
- No highly specialised certifications required (ITIL exposure is beneficial)
Peoplebank and Leaders IT are committed to creating a diverse and inclusive workplace where everyone belongs. We welcome applications from people of all backgrounds, identities, and experiences. If you need adjustments to the recruitment process due to your circumstances, please let us know—we’re here to support you.
Frequently asked questions
Who is hiring for the Technical Support Level 2 role?
Peoplebank is hiring for the Technical Support Level 2 position, a Shazamme client. Apply directly on the employer's career site.
Where is the Technical Support Level 2 job located?
The Technical Support Level 2 role with Peoplebank is based in Darwin, NT, AU. The role is remote-friendly.
Is the Technical Support Level 2 role remote?
Yes — the Technical Support Level 2 position at Peoplebank is remote. Candidates based in AU are preferred.
What does the Technical Support Level 2 role pay?
Peoplebank lists the Technical Support Level 2 role at AUD 40–54 per hour.
Is the Technical Support Level 2 role full-time or contract?
This is a full time position at Peoplebank.
What experience level is the Technical Support Level 2 role?
The Technical Support Level 2 position is aimed at mid-level candidates.
How do I apply for the Technical Support Level 2 role at Peoplebank?
Apply directly on Peoplebank's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.