IT Manager – Application & Business Intelligence

IT Manager Job in Saratoga Spring, NY:
Direct Hire
Salary Range: $100-130,000

The IT Manager is responsible for leading the support, development, integration, and optimization of business applications and reporting solutions across the organization. This role partners closely with business leaders, operations, finance, supply chain, manufacturing, and IT teams to ensure systems and solutions support business goals, improve decision-making, and drive operational efficiency.

The ideal candidate combines strong technical knowledge with business acumen, project management skills, and the ability to translate business needs into scalable technology solutions.

Responsibilities of the IT Manager Job in Saratoga Spring, NY:

• Manage and support core business applications, including ERP, MES, reporting, and departmental systems.
• Oversee application configuration, upgrades, integrations, testing, documentation, and user support.
• Partner with business teams to identify system improvements and process automation opportunities.
• Ensure application reliability, performance, security, and compliance with company standards.
• Manage relationships with software vendors, consultants, and implementation partners.

• Lead, coach, and develop application support and business intelligence team members.
• Manage project priorities, timelines, resources, and deliverables.
• Coordinate cross-functional projects involving IT systems, process improvements, and data initiatives.
• Communicate project status, risks, and recommendations to leadership and stakeholders.
• Establish and monitor service levels, support procedures, and continuous improvement practices.

• Serve as a trusted technology partner to business departments.
• Translate business requirements into technical specifications and practical solutions.
• Evaluate current processes and recommend system or reporting improvements.
• Support management efforts related to new systems, upgrades, and process changes.

• Bachelor's degree in Information Technology, Computer Science, Business, Data Analytics, or a related field; equivalent experience may be considered.
• 5+ years of experience supporting business applications, ERP/MES systems, business intelligence platforms, or enterprise reporting solutions.
• 2+ years of supervisory, team lead, or project leadership experience.
• Strong understanding of databases, data structures, reporting, integrations, and application support processes.
• Experience gathering business requirements and translating them into system or reporting solutions.
• Strong project management, problem-solving, communication, and organizational skills.
• Ability to work effectively with both technical and non-technical stakeholders.

• Generous Retirement Package
• Medical + Dental Insurance
• Paid Vacation
• Life + Disability Insurance
• Tuition Reimbursement
• Wellness Benefit

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