Enterprise Application Specialist
Public Sector People ·www.search-4.com.au
Apply direct
Public Sector People are working with a Sydney local council to recruit for an experienced Enterprise Application Specialist to join their team on a contract basis. This is an immediate start opportunity supporting key business systems across council operations.
About the Role:
As an ICT Application Support Officer, you will provide frontline support and resolve incidents and service requests related to TechnologyOne (OnCouncil) systems – with a focus on Ci Anywhere (CiA) and Ci environments.
You will work closely with internal stakeholders to ensure system performance and support ongoing process improvements.
What you'll be doing:
About the Role:
As an ICT Application Support Officer, you will provide frontline support and resolve incidents and service requests related to TechnologyOne (OnCouncil) systems – with a focus on Ci Anywhere (CiA) and Ci environments.
You will work closely with internal stakeholders to ensure system performance and support ongoing process improvements.
What you'll be doing:
- Experience supporting, administering and improving enterprise applications, ideally TechnologyOne OneCouncil or similar ERP systems.
- Experience configuring and supporting application workflows (BPAs), permissions, integrations, automations and business processes.
- Ability to gather, analyse and document business, functional and technical requirements with SMEs, vendors and technical teams.
- Strong stakeholder management skills, acting as the link between business users, technical teams and third-party vendors.
- Experience analysing processes, workflows and application performance to identify risks, gaps and improvement opportunities.
- Experience supporting UAT, functional, regression and integration testing.
- Strong understanding of ITIL-based incident, problem, service and change management.
- Experience supporting SaaS/cloud applications, including vendor-managed upgrades, releases and service performance.
- Ability to maintain application documentation, process maps, integrations, controls and support procedures.
- Experience with access reviews, permissions governance, audit actions and risk remediation.
- Strong experience supporting TechnologyOne OnCouncil
- Proficient in Ci Anywhere (CiA) and legacy Ci environments
- Experience managing and resolving service tickets
Frequently asked questions
Who is hiring for the Enterprise Application Specialist role?
Public Sector People is hiring for the Enterprise Application Specialist position, a Shazamme client. Apply directly on the employer's career site.
Where is the Enterprise Application Specialist job located?
The Enterprise Application Specialist role with Public Sector People is based in NSW - Sydney, NSW, AU. The role is remote-friendly.
Is the Enterprise Application Specialist role remote?
Yes — the Enterprise Application Specialist position at Public Sector People is remote. Candidates based in AU are preferred.
What does the Enterprise Application Specialist role pay?
Public Sector People lists the Enterprise Application Specialist role at AUD 60–90 per hour.
Is the Enterprise Application Specialist role full-time or contract?
This is a full time position at Public Sector People.
What experience level is the Enterprise Application Specialist role?
The Enterprise Application Specialist position is aimed at mid-level candidates.
How do I apply for the Enterprise Application Specialist role at Public Sector People?
Apply directly on Public Sector People's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.