Event Success Coordinator

THE TEAM YOU WILL BE JOINING

• Join a growing technology company that is continuing to expand its team and operations.

• Be part of a fast-paced, dynamic environment focused on continued growth and new initiatives.

• Work within a multi-team organization with dedicated functions across product, marketing, sales, and operations.

• Join a collaborative, high-energy culture where team members are encouraged to take initiative and figure things out.

• Be part of an organization currently in an active growth and scaling phase.

• Work alongside teams that value creativity, adaptability, and strong communication.

• Join a company continuing to build its presence and expand its operations in Charlotte.

WHAT THEY OFFER YOU

• Opportunity to join a growing technology company during an active period of expansion.

• Fast-paced environment where initiative, problem-solving, and creative thinking are valued.

• Exposure to different areas of the organization as the company continues to grow.

• Collaborative culture with opportunities to work across multiple teams and departments.

• Opportunity to contribute during an important period of growth and change within the organization.

• Initial temporary assignment expected to last approximately four weeks.

• Potential for the assignment to extend based on the evolving needs of the business, without a guarantee of long-term or permanent employment.

WHERE IT IS LOCATED

• On-site five days per week in Charlotte, NC.

WHAT YOU WILL BE DOING

• Serve as a key point of contact for hotels, athletes, teams, and families, providing responsive and professional support throughout the event and booking process.

• Coordinate hotel and event details, including following up on room-list cutoff compliance and confirming information with hotel partners.

• Assist with reservations, modifications, and event-related questions.

• Support event building and maintenance within the company’s booking platform.

• Upload and organize hotel contracts and related information.

• Communicate with hotel partners to confirm information and help keep upcoming events on track.

• Support the team during its busy season by balancing customer service, event coordination, reservations, and administrative responsibilities.

A BACKGROUND THAT FITS

• Previous customer support experience, particularly within hospitality or another customer-facing environment.

• Experience or familiarity with hotels, travel, events, athletes, teams, or related customer interactions.

• Early-career candidates with substantial travel-sports experience will also be considered.

• Polished and charismatic communicator who is comfortable speaking with hotels, athletes, teams, and families.

• Comfortable handling event-related questions, reservations, modifications, and follow-up communication.

• Dependable, organized, and enjoyable to speak with, with the ability to provide a strong customer experience.

• Hospitality support or travel-sports experience is preferred, but candidates with strong communication skills and dependability will also be considered.