Client Services Executive | Melbourne CBD

SB Recruitment ·www.sbrecruitment.com

Location Melbourne, VIC, Australia
Type Full time
Level Mid
Source Shazamme
Banking & Finance
Apply direct
The Company...
Our client is a highly respected Australian organisation with a long-standing reputation for quality, innovation and outstanding customer service. Operating within a specialised industry, they have built strong relationships with customers across Australia by consistently delivering premium products and service excellence.

With a collaborative and supportive workplace culture, this business values attention to detail, teamwork and professional development. Employees are given the opportunity to learn a unique industry, contribute to meaningful work and build long-term careers within a stable and successful organisation.
An opportunity now exists for a Client Services Executive to join their Melbourne CBD office.

The Role...
This is a varied role that combines customer service, administration, order processing and operational support. Working closely with customers and internal stakeholders, you will play a key role in ensuring orders are processed accurately and service levels are consistently maintained.

Your responsibilities will include:
  • Managing customer enquiries via phone and email
  • Processing orders, quotations and customer requests accurately
  • Maintaining customer records and CRM data
  • Coordinating dispatches and monitoring order fulfilment
  • Assisting with inventory management and stock control processes
  • Liaising with internal departments to ensure smooth customer outcomes
  • Providing proactive updates on customer orders and deliveries
  • Supporting the day-to-day administrative functions of the business
  • Ensuring high levels of accuracy when handling customer and product information
About You...
You are a customer focused administrator who enjoys working in a busy environment and takes pride in delivering exceptional service. You are detail-oriented, organised and comfortable managing multiple priorities while maintaining accuracy.

To be successful in this role, you will have:
  • Previous experience in customer service, administration, sales support, internal sales or order processing
  • Strong attention to detail and a commitment to accuracy
  • Excellent verbal and written communication skills
  • Experience using CRM systems and Microsoft Office
  • The ability to learn new systems and processes quickly
  • A professional and confident phone manner
  • Strong organisational and time management skills
To Apply...
If you are looking for a role where you can combine customer service, administration and operational support within a well established Australian organisation, we would love to hear from you.
Apply via the link or contact Jenny on 02 9002 5000 for a confidential discussion.

Frequently asked questions

Who is hiring for the Client Services Executive | Melbourne CBD role?
SB Recruitment is hiring for the Client Services Executive | Melbourne CBD position, a Shazamme client. Apply directly on the employer's career site.
Where is the Client Services Executive | Melbourne CBD job located?
The Client Services Executive | Melbourne CBD role with SB Recruitment is based in Melbourne, VIC, AU.
Is the Client Services Executive | Melbourne CBD role full-time or contract?
This is a full time position at SB Recruitment.
What experience level is the Client Services Executive | Melbourne CBD role?
The Client Services Executive | Melbourne CBD position is aimed at mid-level candidates.
How do I apply for the Client Services Executive | Melbourne CBD role at SB Recruitment?
Apply directly on SB Recruitment's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.
Apply direct