UKG Functional Systems Technician

This is: the job
An exciting opportunity is available for an experienced UKG Functional Systems Technician to join a major workforce transformation program supporting the optimisation and ongoing enhancement of enterprise workforce management platforms.

Working across workforce management, payroll, HR, and integration teams, you'll play a critical role in maintaining and improving UKG Pro WFM while ensuring system reliability, compliance, and operational efficiency. This is a 12-month Melbourne-based contract with strong long-term potential, including the opportunity to transition into a permanent Dayforce Administration and Support position following a successful deployment.

You'll join a collaborative environment focused on continuous improvement, system optimisation, and delivering high-quality workforce management outcomes across a complex operational landscape.

This is: what you'll do

• Configure and support UKG Pro WFM across timekeeping, scheduling, accruals, attestation, and workforce compliance functions
• Manage workforce management configurations including pay rules, award interpretation, and labour management requirements
• Investigate and resolve system issues, integration failures, and workforce management queries
• Collaborate with payroll, HR, technology, and operational stakeholders to ensure system accuracy and performance
• Support platform enhancements, upgrades, testing activities, and continuous improvement initiatives
• Partner with external vendors and implementation specialists to deliver successful workforce management outcomes
• Develop governance frameworks for integrations, interfaces, and critical data flows
• Monitor system performance and proactively identify opportunities for optimisation
• Ensure workforce management, payroll, and HR systems operate reliably and efficiently
• Contribute to documentation, process improvement, and support knowledge management practices

This is: what you'll need

• Strong experience supporting UKG Pro WFM within enterprise environments
• Hands-on knowledge of timekeeping, scheduling, accruals, attestation, and workforce compliance
• Experience managing pay rules, award interpretation, and workforce management configurations
• Understanding of workforce management, payroll, and HR system integrations
• Proven troubleshooting and incident resolution capability
• Experience working with vendors, implementation partners, and business stakeholders
• Strong analytical, problem-solving, and documentation skills
• Excellent communication and stakeholder engagement abilities
• Exposure to Dayforce environments will be highly regarded

This is: the perks

• Play a key role in a large-scale workforce systems transformation
• High visibility position working across payroll, HR, and technology teams
• Strong potential pathway into a permanent Dayforce Administration and Support role
• Opportunity to influence system governance, integrations, and future platform capability

This is: for good

Apply with purpose. Be part of a placement that gives back. For every role we fill, we donate to a charity of the client's choice. We've surpassed $1 million donated and we're just getting started.


This is: what's next

Apply now or reach out to:
Hans Zimnoch
Principal Consultant
Natural Selection Group
M: 0433 427 118
E: hans.zimnoch@naturalselectiongroup.com.au

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