Customer Service Representative

Nesco Resource ·nescoresource.com

Location Phoenix, AZ
Salary USD 17 - 18 / hour
Type Full time
Level Mid
Source Shazamme
Customer Service & Call Center 26-24749
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The Customer Service Representative will answer incoming calls from state employees and retirees regarding 2027 Open Enrollment, providing clear and professional assistance with benefits-related questions, enrollment information, and general program guidance.

Requirements:

  • Minimum 1 year of call center/customer service experience
  • Strong verbal communication and customer service skills
  • Comfortable handling a high volume of inbound calls
  • Ability to explain information clearly and accurately

Preferred:

  • Previous Open Enrollment, benefits, insurance, or HR-related experience
Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.

Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Frequently asked questions

Who is hiring for the Customer Service Representative role?
Nesco Resource is hiring for the Customer Service Representative position, a Shazamme client. Apply directly on the employer's career site.
Where is the Customer Service Representative job located?
The Customer Service Representative role with Nesco Resource is based in Phoenix, AZ, US.
What does the Customer Service Representative role pay?
Nesco Resource lists the Customer Service Representative role at USD 17–18 per hour.
Is the Customer Service Representative role full-time or contract?
This is a full time position at Nesco Resource.
What experience level is the Customer Service Representative role?
The Customer Service Representative position is aimed at mid-level candidates.
How do I apply for the Customer Service Representative role at Nesco Resource?
Apply directly on Nesco Resource's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.
Apply direct