Customer Service Representative

MtTalent ·www.mttalent.ca

Location Cincinnati, Ohio, USA
Type Full time
Level Mid
Source Shazamme
Call Centre & Customer Service
Apply direct
CUSTOMER SERVICE REPRESENTATIVE

Location: Cincinnati, OH

Salary Range: $20.00 per hour + Full Benefits

Who Are We?
We are a strategic recruitment agency specializing in connecting skilled professionals with top employers across Canada and the United States. Our holistic approach ensures that both technical and cultural alignment leads to long-term success for all parties involved.

Why Are We Looking for You?
We are proud to support our esteemed client in hiring a Customer Service Representative for an exciting opportunity in the corporate services industry.

Our client is a well-established organization known for their commitment to exceptional customer experiences, employee development, and internal growth. They take pride in investing in their team, offering ongoing training, clear career progression, and a supportive, team-oriented office environment where employees can build long-term careers.

What’s In It for You?
  • Competitive pay at $20/hour
  • Full benefits package
  • Stable, fully in-office position with a collaborative team
  • Training and mentorship from an experienced leadership group
  • Real opportunity to grow within a foundational corporate organization
  • Positive workplace culture that values customer service excellence
What Will You Do?
  • Serve as the first point of contact for customers via phone and email
  • Respond to inquiries, resolve issues, and provide product/service information
  • Accurately document interactions and update internal systems
  • Work closely with internal departments to ensure timely solutions
  • Maintain a high level of professionalism and customer care
  • Support administrative and service functions as needed
What Do You Bring?
  • Minimum 1 year of customer service experience
  • Strong communication skills—both written and verbal
  • Professional, friendly, and customer-focused attitude
  • Ability to multitask in a fast-paced office environment
  • Comfortable learning new systems and processes
  • Reliable, team-oriented, and eager to grow long term



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Frequently asked questions

Who is hiring for the Customer Service Representative role?
MtTalent is hiring for the Customer Service Representative position, a Shazamme client. Apply directly on the employer's career site.
Where is the Customer Service Representative job located?
The Customer Service Representative role with MtTalent is based in Cincinnati, OH, US.
Is the Customer Service Representative role full-time or contract?
This is a full time position at MtTalent.
What experience level is the Customer Service Representative role?
The Customer Service Representative position is aimed at mid-level candidates.
How do I apply for the Customer Service Representative role at MtTalent?
Apply directly on MtTalent's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.
Apply direct