Senior Voice Engineer - Financial Services / 70k – 100k
Connected Group ·www.connectedgroup.com
Apply directSenior Voice Engineer - Financial Services / 70k – 100k per month
Position Overview
This role is responsible for the architecture, stability, security, compliance, and continuous development of mission-critical voice services, including:
- Cisco IP Telephony (CUCM)
- BT Trading Environment (BTTE) turret systems
- Verint Financial Compliance (VFC) voice recording
- SIP/PSTN connectivity and carrier integrations
Operating within a regulated financial services environment, the role supports front office trading, compliance, and essential business communications.
Key Responsibilities
- Deliver senior-level design, operational support, and escalation management for:
- Cisco CUCM, Unity Connection, and JTAPI systems
- Trading Environment turrets
- Voice recording solutions such as Verint Financial Compliance (VFC)
- Ensure high availability, resilience, and low latency for corporate and trading voice services.
- Manage integration points between:
- Turret systems and CUCM
- Voice platforms and VFC recording systems
- SIP trunks and carriers (including HKT, BT, and international telecom providers)
- Lead technical resolution for voice incidents, including carrier escalations, fraud investigations, and major outages.
- Contribute to voice architecture for new office setups, trading floor expansions, relocations, and platform upgrades.
- Collaborate closely with Network, Security, Compliance, Trading Support teams, and external vendors to maintain service continuity and regulatory compliance.
Skills and Experience
Core Technical Expertise
- Extensive experience with Cisco CUCM, including multi-cluster and global dial plan implementations.
- Strong knowledge of turret platforms used in front office trading environments.
- Practical expertise with Verint VFC or similar regulated voice recording systems.
- In-depth understanding of SIP, RTP, CUBE, PSTN/PRI, QoS, and carrier interconnect technologies.
- Proven skills in voice security and fraud mitigation strategies.
- Solid background supporting enterprise voice platforms across multiple countries and regions.
Professional Background
- Minimum 8 years of experience in enterprise voice and unified communications engineering.
- Demonstrated experience supporting trading floor turret systems and voice recording platforms.
- Experience within financial services or regulated sectors strongly preferred.
- Proven track record as a technical lead or design authority.
- Project management experience is a plus.
Please reach out to German Cham at german.cham@connectedgroup.com for more information.
Senior Voice Engineer - Financial Services / 70k – 100k per month
Frequently asked questions
Who is hiring for the Senior Voice Engineer - Financial Services / 70k – 100k role?
Connected Group is hiring for the Senior Voice Engineer - Financial Services / 70k – 100k position, a Shazamme client. Apply directly on the employer's career site.
Where is the Senior Voice Engineer - Financial Services / 70k – 100k job located?
The Senior Voice Engineer - Financial Services / 70k – 100k role with Connected Group is based in Hong Kong, HK.
What does the Senior Voice Engineer - Financial Services / 70k – 100k role pay?
Connected Group lists the Senior Voice Engineer - Financial Services / 70k – 100k role at HKD 60,000–100,000 per year.
Is the Senior Voice Engineer - Financial Services / 70k – 100k role full-time or contract?
This is a full time position at Connected Group.
What experience level is the Senior Voice Engineer - Financial Services / 70k – 100k role?
The Senior Voice Engineer - Financial Services / 70k – 100k position is aimed at senior-level candidates.
How do I apply for the Senior Voice Engineer - Financial Services / 70k – 100k role at Connected Group?
Apply directly on Connected Group's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.