Credit Controller

Are you an experienced Credit Controller or Accounts Assistant looking for a varied fixed term role within a friendly and supportive finance team? Our client is seeking a Property Management Accounts Assistant to join their established Leeds-based finance function on a 14-month fixed-term contract, covering a maternity leave period. Whilst initially offered on a fixed-term basis, there is potential for the role to become permanent in the future, subject to business requirements. Working within a busy, lively accounts team, you will play a key role in managing tenant arrears, allocating payments, supporting property management activities and building strong working relationships with both internal and external stakeholders.

The role

This is a predominantly credit control-focused position, with responsibility for managing outstanding rent, service charge and insurance balances across a large property portfolio. Alongside debt collection activities, you will also support a range of accounts-related duties including cash allocation and payment processing.

The role would suit someone who is confident communicating with customers and colleagues, and can balance routine tasks with the flexibility to respond to changing priorities throughout the day.

Key responsibilities

• Managing the collection of rent, service charge and insurance arrears across a large portfolio of commercial properties
• Contacting tenants via email, telephone and written correspondence regarding outstanding balances
• Negotiating and administering payment arrangements where appropriate (highly supported on this)
• Building positive relationships with tenants whilst maintaining a professional approach to debt collection
• Meeting regularly with internal stakeholders to review outstanding arrears and agree next steps
• Producing updates and reports on debt collection activity and performance
• Processing daily receipts and allocating payments accurately
• Managing refunds and tenant overpayments
• Updating and maintaining accurate records and tenant information
• Supporting the wider finance team with additional accounts and property management administration duties as required

What we are looking for

• Previous experience within Credit Control, Accounts Receivable or a similar accounts-based role
• Strong communication skills with the confidence to pick up the phone when required
• Excellent organisational skills and attention to detail
• A proactive and professional approach to problem solving
• Ability to manage a varied workload and adapt to changing priorities as needed
• Comfortable working with multiple stakeholders across different departments
• Good systems and Microsoft Office skills

Additional information
Salary: £26,000 to £30,000 dependent on experience
Location: Hybrid/Leeds city centre

• 14-month fixed-term contract starting 17 August 2026
• Hybrid working arrangement with a typical split of three days in the office and two from home
• Monday to Friday, 9:00am – 5:15pm with a one-hour lunch break
• Friendly, supportive and collaborative team environment
• Opportunity to gain exposure to a varied property management accounts function
• Potential for a permanent opportunity at the end of the contract, subject to business needs

This is an excellent opportunity to join a highly regarded organisation that genuinely values its people and offers a welcoming team culture, strong support and a varied workload.

Please note that due to the volume of applications received, we are unable to provide individual feedback. If you have not heard back within 5 days, please assume your application has been unsuccessful. By applying for this role, you consent to Jo Holdsworth Recruitment holding your details for a 30-day period and contacting you via any method provided.