Accounts Receivable Analyst

THE TEAM YOU WILL BE JOINING

• Established industrial distribution and supply-chain solutions company supporting customers across North America and Europe
• Join a collaborative Credit & Collections function responsible for managing complex B2B customer relationships
• Partner closely with Sales, Customer Service, Operations, Billing, Cash Applications, and Finance leadership
• Join a data-driven environment focused on automation, root-cause analysis, stronger controls, and continuous process improvement

LOCATION

• Remote

WHAT THEY OFFER YOU

• Ownership of a portfolio that includes some of the company’s largest and most strategic customer accounts
• Opportunity to combine hands-on collections with account analysis, credit-risk evaluation, and process improvement
• Exposure to complex B2B accounts across the industrial distribution and integrated supply sectors
• Ability to work cross-functionally to resolve billing disputes, deductions, short-pays, unapplied cash, and recurring account issues
• Opportunity to identify the underlying causes of AR problems and recommend sustainable solutions
• Experience using multiple ERP systems, automated collection tools, reporting, and analytics
• Ability to influence collection strategies, credit decisions, account controls, and workflow improvements
• Opportunity to participate in peer training and help strengthen the broader Credit & Collections team

WHY THIS ROLE IS IMPORTANT

• Independently manage a portfolio of high-dollar and strategically important customer accounts
• Monitor past-due balances, payment performance, delinquency trends, and emerging credit risks
• Develop customer-specific collection strategies that balance cash flow, risk management, and customer relationships
• Investigate billing disputes, short-pays, deductions, and unapplied cash in partnership with Billing and Cash Applications
• Identify recurring issues and determine the root causes behind delayed or incomplete payments
• Partner with Sales, Customer Service, and Operations to correct account issues and prevent them from recurring
• Recommend credit holds, order cancellations, management escalation, or third-party collection activity when appropriate
• Maintain customer credit limits and payment terms within the company’s ERP systems
• Prepare monthly portfolio summaries, collection forecasts, and analysis of delinquency and dispute drivers
• Use reporting, analytics, and automated workflows to improve portfolio performance and collection efficiency
• Help strengthen AR controls, processes, documentation, and team-wide best practices

THE BACKGROUND THAT FITS

• Approximately 2–4 years of progressive B2B accounts receivable, credit, or collections experience
• Experience independently managing a complex or high-dollar customer portfolio
• Strong collections experience combined with analytical problem-solving and account reconciliation skills
• Demonstrated ability to investigate recurring AR issues rather than simply resolve individual transactions
• Experience identifying process gaps and recommending improvements to workflows, controls, reporting, or automation
• Familiarity with billing disputes, deductions, short-pays, unapplied cash, aging analysis, and credit-risk indicators
• Comfortable partnering with Sales and other departments to resolve customer issues while protecting the business relationship
• Experience in industrial distribution, integrated supply, manufacturing, wholesale distribution, or another complex B2B environment is helpful
• Familiarity with automated collections platforms, credit-management systems, and ERP environments
• GetPaid, Infor SXe, AS400, or other Infor system experience is helpful but not required
• Proficiency in Excel, including sorting, filtering, VLOOKUPs, and pivot tables
• Associate’s degree in Accounting, Finance, or Business Administration preferred; relevant experience may be considered in place of a degree
• Professional and diplomatic communicator who is proactive, organized, analytical, and comfortable working independently