Front of House Concierge

Staffing Agency NZ Idibu ·www.staffingagency.co.nz

Location Wellington, Wellington, New Zealand
Type Full time
Level Mid
Source Shazamme
Hospitality
Apply direct
JOB SUMMARY
We are seeking a professional and personable Concierge to deliver a high-quality front-of-house experience in a corporate workplace in Te Aro, Wellington. As the first point of contact for visitors and staff, you will play a key role in creating a welcoming environment while supporting day-to-day reception operations.

LOCATION & EMPLOYMENT DETAILS

  • Location: Te Aro, Wellington
  • Employment Type: Full-Time, Onsite
  • Pay Rate: $30 per hour (depending on experience)
  • Work Schedule: Monday to Friday, 8:30am – 4:30pm (no late nights or weekend work)
  • Industry: Corporate / Front-of-House Services
ABOUT THE ROLE
This is a concierge-focused role suited to someone with strong customer service and interpersonal skills who thrives in a fast-paced, professional environment. The role does not include full FOH / Workplace Coordinator responsibilities — there is no ownership of facilities management, event planning, vendor coordination, or financial processes. Limited system access (e.g. Envoy, Slack) is required for daily operations.

BENEFITS

  • No late nights or weekend work
  • Stable, long-term assignment
  • Supportive corporate working environment
  • Ongoing training and development opportunities
DUTIES & RESPONSIBILITIES

  • Greet and welcome visitors, clients, and staff with a friendly and professional approach
  • Manage visitor check-in and check-out processes using Envoy, and promptly notify hosts
  • Provide wayfinding assistance and general information to visitors
  • Maintain a clean, organised, and presentable reception area at all times
  • Assist with light catering coordination and support small event setups near reception
  • Monitor front entry points and follow established access and security procedures
  • Handle incoming mail, couriers, and deliveries, including logging and notifying recipients
  • Act as a central information point and escalate queries or issues when required
SKILLS & QUALIFICATIONS

  • Strong customer service and interpersonal skills
  • Professional presentation and communication style
  • Reliable, punctual, and able to work independently
  • Confident in managing front-of-house interactions in a fast-paced environment
  • Proactive mindset with the ability to handle multiple tasks efficiently
HOW TO APPLY
If you're a professional and personable individual looking for a stable, long-term concierge role, we'd love to hear from you. Please send your CV along with your mobile number to apply. APPLY NOW!

Frequently asked questions

Who is hiring for the Front of House Concierge role?
Staffing Agency NZ Idibu is hiring for the Front of House Concierge position, a Shazamme client. Apply directly on the employer's career site.
Where is the Front of House Concierge job located?
The Front of House Concierge role with Staffing Agency NZ Idibu is based in Wellington, NZ.
Is the Front of House Concierge role full-time or contract?
This is a full time position at Staffing Agency NZ Idibu.
What experience level is the Front of House Concierge role?
The Front of House Concierge position is aimed at mid-level candidates.
How do I apply for the Front of House Concierge role at Staffing Agency NZ Idibu?
Apply directly on Staffing Agency NZ Idibu's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.
Apply direct