Customer Service Agent

Sutherland Global ·jobs.sutherlandglobal.com

Location Cairo, Cairo Governorate, Egypt
Type Full time
Level Mid
Source Shazamme
Corporate
Apply direct

Company Description:

Sutherland is a global leader in digital transformation, helping some of the world's biggest brands succeed through Artificial Intelligence (AI), Automation, Cloud Engineering, and Advanced Analytics.

Job Description:

๐Ÿš€ We're Hiring: English Customer Service Representatives | Sutherland ๐Ÿš€

Looking for a great opportunity to start or grow your career with a global company? Join Sutherland and become part of a dynamic, professional, and fast-growing team!

๐Ÿ’ฐ Salary: 22,000 EGP Net

๐Ÿ“ข Position: Customer Service Agent

Join Sutherland and deliver exceptional customer support while helping customers resolve inquiries with professionalism and efficiency. Be part of a global company that values innovation, growth, and excellence. ๐Ÿš€

Qualifications:

๐Ÿ“ Job Requirements:
โœ… Graduates only (Bachelor's degree holders)
โœ… Fully dropped-out students may apply
โœ… Males must have a completed Military Service Certificate (served, exempted, or postponed as applicable)
โœ… English proficiency level: B2+ to C1
โœ… Excellent communication and interpersonal skills
โœ… Ability to work in a fast-paced environment
โœ… Customer-oriented mindset and problem-solving skills

๐ŸŽ Benefits & Perks:
โœจ Net salary of 22,000 EGP
๐Ÿš Transportation provided
๐Ÿฅ Medical insurance coverage up to 200,000 EGP
๐Ÿ“š Fully paid training from day one (you will be paid as a full employee during the training period)
๐Ÿ“ˆ Career growth and development opportunities within a multinational company
๐ŸŒ Professional and supportive work environment

โฐ Working Conditions:
๐Ÿ”„ Rotational shifts
๐ŸŒ™ Overnight shifts are included and candidates must be flexible with shift schedules
๐Ÿ“… Rotational days off according to business needs

๐Ÿ’ผ If you have strong English communication skills and are looking for a stable career with excellent compensation and benefits, we'd love to hear from you!

๐Ÿ“ฉ Apply now and start your journey with Sutherland! or reach out directly to one of ours HRs at 01034442917

Frequently asked questions

Who is hiring for the Customer Service Agent role?
Sutherland Global is hiring for the Customer Service Agent position, a Shazamme client. Apply directly on the employer's career site.
Where is the Customer Service Agent job located?
The Customer Service Agent role with Sutherland Global is based in Cairo, US.
Is the Customer Service Agent role full-time or contract?
This is a full time position at Sutherland Global.
What experience level is the Customer Service Agent role?
The Customer Service Agent position is aimed at mid-level candidates.
How do I apply for the Customer Service Agent role at Sutherland Global?
Apply directly on Sutherland Global's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS โ€” no third-party form, no resume database.
Apply direct