Account Manager
Halcyon Knights ·www.halcyonknights.com.au
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We are working with a well known and growing managed technology services organisation based in Sydney who have good long-standing clients and also consistently win new clients.
Our client provides a range of leading hardware, software and solutions from top vendors such as Microsoft, Lenovo, NVidia, RedHat, Adobe, etc
As an Account Manager you'll be responsible for managing the relationship of existing accounts, focusing on customer satisfaction and retention. You'll build strong relationships, drive customer loyalty, and ensure ongoing account growth. Collaborating with customer service reps to help manage the account and with sales teams to identify and pursue upsell opportunities.
Experience across some of these needed:
Our client provides a range of leading hardware, software and solutions from top vendors such as Microsoft, Lenovo, NVidia, RedHat, Adobe, etc
- Workplace Solutions - Asset Lifecycle, Endpoint as a Service
- Infrastructure - Server & Storage, Networking, Cloud
- Software Licensing - Microsoft, Enterprise & Cloud, Renewals
- Security - Solutions & Services
- Services - Professional Service, Managed Services, Cloud Services, Sustainability Solutions
As an Account Manager you'll be responsible for managing the relationship of existing accounts, focusing on customer satisfaction and retention. You'll build strong relationships, drive customer loyalty, and ensure ongoing account growth. Collaborating with customer service reps to help manage the account and with sales teams to identify and pursue upsell opportunities.
Experience across some of these needed:
- 5-7 years in sales with a track record of achieving revenue growth
- Exp in account managementm, retention and business development
- Exp within an MSP, systems integrator, or similar tech org a bonus
- Strong business acumen and ability to network and influence
- Experience managing data, pipelines, reporting and forecasting
- Experience using CRM Platforms such as Salesforce or similar
- Proficiency in Microsoft Applications, quoting tools and vendor portals.
- A base salary based on experience and targets chosen.
- Salary can rise once in the role if you choose higher targets.
- Comes with a 60/40 split to OTE
- It's uncapped so the more successful you are, the more you get paid
- New logo wins earns a high percentage to help overachievement.
Frequently asked questions
Who is hiring for the Account Manager role?
Halcyon Knights is hiring for the Account Manager position, a Shazamme client. Apply directly on the employer's career site.
Where is the Account Manager job located?
The Account Manager role with Halcyon Knights is based in Sydney, NSW, AU.
Is the Account Manager role full-time or contract?
This is a full time position at Halcyon Knights.
What experience level is the Account Manager role?
The Account Manager position is aimed at mid-level candidates.
How do I apply for the Account Manager role at Halcyon Knights?
Apply directly on Halcyon Knights's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.