Qld Service Manager
Chandler Macleod ·www.chandlermacleod.com
Apply direct
Service Manager - Queensland
Brisbane Northside | Permanent Full-Time $135,000 + Super + Vehicle
An established national organisation operating within the technical service and equipment support sector is seeking an experienced Service Manager to lead its Queensland operations. This is an excellent opportunity for a commercially minded leader who enjoys building high-performing teams, strengthening customer relationships and driving operational success. You'll take ownership of a well-established service division, leading technicians and support staff while ensuring exceptional service delivery across Queensland.
The Opportunity
Reporting to the National Service Manager, you will be responsible for the overall performance of the Queensland service operation, overseeing people, processes, customer outcomes and commercial performance.
You will work closely with internal stakeholders and customers to ensure service excellence, operational efficiency and continued business growth.
Key Responsibilities
About You
You are an experienced service leader with a proven track record managing field-based technical teams and delivering strong customer outcomes.
You will bring:
Experience within commercial catering equipment, foodservice equipment, refrigeration, electrical, mechanical services, manufacturing support or a similar technical industry will be highly regarded.
If you're a results-driven Service Manager looking to take ownership of a critical Queensland operation and make a genuine impact, we'd love to hear from you.
Apply now or contact Chandler Macleod for a confidential discussion.
Brisbane Northside | Permanent Full-Time $135,000 + Super + Vehicle
An established national organisation operating within the technical service and equipment support sector is seeking an experienced Service Manager to lead its Queensland operations. This is an excellent opportunity for a commercially minded leader who enjoys building high-performing teams, strengthening customer relationships and driving operational success. You'll take ownership of a well-established service division, leading technicians and support staff while ensuring exceptional service delivery across Queensland.
The Opportunity
Reporting to the National Service Manager, you will be responsible for the overall performance of the Queensland service operation, overseeing people, processes, customer outcomes and commercial performance.
You will work closely with internal stakeholders and customers to ensure service excellence, operational efficiency and continued business growth.
Key Responsibilities
- Lead, mentor and develop a team of service technicians and support staff.
- Drive service performance, customer satisfaction and operational excellence.
- Oversee technician scheduling, workforce planning and subcontractor management.
- Build strong relationships with customers and key stakeholders.
- Manage escalated service issues and deliver practical, customer-focused solutions.
- Monitor service KPIs, performance metrics and financial outcomes.
- Improve service productivity, first-time fix rates and overall operational efficiency.
- Support business growth by identifying opportunities to expand service revenue.
- Manage service administration including quotations, warranty approvals, reporting and active work orders.
- Ensure compliance with WHS, company policies and industry requirements.
About You
You are an experienced service leader with a proven track record managing field-based technical teams and delivering strong customer outcomes.
You will bring:
- Leadership experience within a service, field service, maintenance or technical operations environment.
- Strong people management, coaching and performance development capabilities.
- Commercial acumen with an understanding of service profitability and operational performance.
- Excellent customer relationship and stakeholder management skills.
- The ability to balance competing priorities in a fast-paced environment.
- Strong problem-solving and decision-making abilities.
- A proactive, hands-on leadership style.
- Excellent communication and organisational skills.
Experience within commercial catering equipment, foodservice equipment, refrigeration, electrical, mechanical services, manufacturing support or a similar technical industry will be highly regarded.
If you're a results-driven Service Manager looking to take ownership of a critical Queensland operation and make a genuine impact, we'd love to hear from you.
Apply now or contact Chandler Macleod for a confidential discussion.
Frequently asked questions
Who is hiring for the Qld Service Manager role?
Chandler Macleod is hiring for the Qld Service Manager position, a Shazamme client. Apply directly on the employer's career site.
Where is the Qld Service Manager job located?
The Qld Service Manager role with Chandler Macleod is based in Geebung, QLD, AU.
What does the Qld Service Manager role pay?
Chandler Macleod lists the Qld Service Manager role at up to AUD 150,080 per year.
Is the Qld Service Manager role full-time or contract?
This is a full time position at Chandler Macleod.
What experience level is the Qld Service Manager role?
The Qld Service Manager position is aimed at mid-level candidates.
How do I apply for the Qld Service Manager role at Chandler Macleod?
Apply directly on Chandler Macleod's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.