customer service representative- tech support
Sutherland Global ·jobs.sutherlandglobal.com
Apply directJob Description:
- Provide professional technical support and troubleshooting to customers.
- Identify and resolve technical issues efficiently.
- Guide customers through solutions in a clear and friendly manner.
- Document customer interactions and reported issues accurately.
- Deliver an excellent customer experience while meeting performance standards.
- Work effectively in a fast-paced, team-oriented environment.
Qualifications:
- Excellent English communication skills.
- Strong problem-solving and troubleshooting abilities.
- Good computer and technical skills.
- Customer-focused with a professional attitude.
- Ability to multitask and work under pressure.
- Willingness to work rotational shifts, including overnight shifts.
- Previous technical support or customer service experience is a plus, but not mandatory.
Additional Information:
salary is 20800 Net + 1100 overnight allowance
Frequently asked questions
Who is hiring for the customer service representative- tech support role?
Sutherland Global is hiring for the customer service representative- tech support position, a Shazamme client. Apply directly on the employer's career site.
Where is the customer service representative- tech support job located?
The customer service representative- tech support role with Sutherland Global is based in Cairo, US.
Is the customer service representative- tech support role full-time or contract?
This is a full time position at Sutherland Global.
What experience level is the customer service representative- tech support role?
The customer service representative- tech support position is aimed at mid-level candidates.
How do I apply for the customer service representative- tech support role at Sutherland Global?
Apply directly on Sutherland Global's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.