Technical Customer Service Officer – Maintenance Department
Blu by Adcorp ·www.blubyadcorp.com.au
Apply directA leading national LPG and energy provider delivering essential services to residential, commercial and industrial customers across Australia. With a strong focus on safety, reliability and exceptional service, they offer a supportive and professional team environment.
Perks:
- $40–$42 per hour
- Monday to Friday, 8:15am–4:30pm
- Three days onsite and two days WFH
- Ongoing casual opportunity
- Supportive and close-knit team
- Join a large, well-established national organisation
About the role:
- Manage high volumes of phone and email enquiries
- Support maintenance, compliance and emergency gas-related requests nationwide
- Act as the first point of contact for internal customers and contractors
- Log, prioritise and follow up technical incidents and maintenance requests
- Liaise with technicians, contractors and internal departments
- Update customer, maintenance and asset-management systems
- Maintain accurate records and documentation
- Complete correspondence, filing and general administration
- Assist with banking, price adjustments and stock reconciliations
About you:
- Technical customer service, service-desk or maintenance coordination experience
- Utilities, industrial maintenance or facilities experience
- Strong call-centre experience and communication skills
- Experience managing technical faults, work orders or urgent service requests
- Familiarity with asset-management or maintenance-planning systems
- Intermediate/Advanced Microsoft Excel and general technical skills
- Confident liaising with technicians and contractors
- Able to prioritise competing issues and remain calm under pressure
- Strong attention to detail and accurate recordkeeping
- Reliable, punctual and team-oriented
If you have strong technical customer service experience and enjoy coordinating maintenance requests, resolving issues and supporting customers in a fast-paced environment, we’d love to hear from you! Apply now and we will be in contact.
Frequently asked questions
Who is hiring for the Technical Customer Service Officer – Maintenance Department role?
Blu by Adcorp is hiring for the Technical Customer Service Officer – Maintenance Department position, a Shazamme client. Apply directly on the employer's career site.
Where is the Technical Customer Service Officer – Maintenance Department job located?
The Technical Customer Service Officer – Maintenance Department role with Blu by Adcorp is based in Mulgrave, VIC, AU. The role is remote-friendly.
Is the Technical Customer Service Officer – Maintenance Department role remote?
Yes — the Technical Customer Service Officer – Maintenance Department position at Blu by Adcorp is remote. Candidates based in AU are preferred.
What does the Technical Customer Service Officer – Maintenance Department role pay?
Blu by Adcorp lists the Technical Customer Service Officer – Maintenance Department role at AUD 40–42 per hour.
Is the Technical Customer Service Officer – Maintenance Department role full-time or contract?
This is a full time position at Blu by Adcorp.
What experience level is the Technical Customer Service Officer – Maintenance Department role?
The Technical Customer Service Officer – Maintenance Department position is aimed at mid-level candidates.
How do I apply for the Technical Customer Service Officer – Maintenance Department role at Blu by Adcorp?
Apply directly on Blu by Adcorp's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.