Clinic Manager – Allied Health (NDIS)

Lead a high-performing allied health team. Combine clinical leadership with real operational influence.

Our client is a respected, growing allied health provider delivering NDIS therapy services. They’re known for timely, results-focused intervention and for a team of passionate, professional clinicians. They are now seeking an experienced Clinic Manager to take on a pivotal leadership role.

About the role
Reporting to the Directors, you’ll provide both operational management and clinical leadership to ensure the team delivers best-practice outcomes for clients efficiently and on time. You’ll oversee Team Leaders and Supervising Clinicians and act as the go-to person for complex clinical questions.

Key responsibilities

• Provide oversight and support to Team Leaders and Supervising Clinicians
• Deliver clinical, operational and informal supervision, joint sessions and leadership development
• Lead annual clinician reviews, including progression planning, skill-building and career pathways
• Lead recruitment and induction of new staff, and approve CPD opportunities
• Support staff welfare and help resolve challenging situations, grievances and disputes
• Monitor and improve systems, policies and procedures to build clinical competency, efficiency and staff retention
• Manage OH&S risk, incident reports, complaints and reportable incidents, and support NDIS audit compliance
• Analyse performance data to identify and implement improvements
• Support referral intake and allocation, caseload review and waitlist management
• Explore new business opportunities and maintain tendering and service level agreements
• Oversee queries on payroll, leave, incentive programs and employment contracts
• Manage the team when the Directors are unavailable

About you

• Allied health tertiary qualification with current AHPRA registration
• At least 5 years of clinical experience and/or relevant experience in a similar leadership role
• Proven leadership and coaching skills, both clinical and operational
• Experience managing a team with varying levels of skill and experience
• Sound understanding of NDIS processes and procedures
• Strong time management, able to balance caseload, supervision and leadership duties and meet billing targets
• Excellent written and verbal communication, conflict resolution and stakeholder engagement skills
• A commitment to evidence-based, person- and family-centred practice
• Ability to work independently and autonomously

Requirements

• Current NDIS Worker Screening clearance
• Cleared Police Check for disability (within the last 12 months)
• Working with Children Check
• Valid driver’s licence (travel may be required)
• Full working rights in Australia

Why apply?

• A genuine mix of clinical leadership and business operations, with a real voice in the direction of the clinic
• A supportive, passionate team that values professional growth and wellbeing

Like to know more? Call Greg on 0482 077543 or greg.forster@talentquarter.com