Project Manager - ServiceNow

EITR ·www.eitr.com.au

Location Perth
Work type Hybrid
Salary USD 170,000 - 200,000 / year
Type Full time
Level Mid
Source Shazamme
Information & Communication Technology
Apply direct

Senior Project Manager – ITSM Transformation (ServiceNow)
๐Ÿ•’ 12-month fixed-term | Hybrid | Sydney, Perth, Brisbane or Melbourne based

About the Role
Lead a major enterprise ITSM transformation, replacing a legacy platform with ServiceNow. This is a high-impact program focused on modernising service management, improving efficiency, and enhancing user experience.  
You’ll own end-to-end delivery, including design, integrations, data migration, and change.

Key Responsibilities

  • Deliver the full project lifecycle (selection → implementation → operations)  
  • Lead cross-functional teams and vendors
  • Manage risks, budgets, and delivery milestones
  • Report to senior stakeholders and steering committees
  • Ensure compliance with regulatory standards (e.g. CPS230, PCI-DSS) 


About You

  • Proven experience delivering ITSM / ServiceNow programs 
  • Strong stakeholder and vendor management skills
  • Experience in complex, regulated environments
  • PMP / PRINCE2 / SAFe (or similar) preferred
  • Skilled in Jira, Confluence, SharePoint, Teams  


What’s on Offer

  • Flexible hybrid working
  • Strong employee benefits and wellbeing support  
  • Opportunity to lead a large-scale transformation

For more information please call Tim Moynihan on 0404 780 144

Frequently asked questions

Who is hiring for the Project Manager - ServiceNow role?
EITR is hiring for the Project Manager - ServiceNow position, a Shazamme client. Apply directly on the employer's career site.
Where is the Project Manager - ServiceNow job located?
The Project Manager - ServiceNow role with EITR is based in Perth, US. The role is hybrid-friendly.
Is the Project Manager - ServiceNow role remote?
Yes โ€” the Project Manager - ServiceNow position at EITR is hybrid. Candidates based in US are preferred.
What does the Project Manager - ServiceNow role pay?
EITR lists the Project Manager - ServiceNow role at USD 170,000โ€“200,000 per year.
Is the Project Manager - ServiceNow role full-time or contract?
This is a full time position at EITR.
What experience level is the Project Manager - ServiceNow role?
The Project Manager - ServiceNow position is aimed at mid-level candidates.
How do I apply for the Project Manager - ServiceNow role at EITR?
Apply directly on EITR's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS โ€” no third-party form, no resume database.
Apply direct