Cash Applications Specialist

Cash Applications Specialist

Schedule: Monday – Friday
Work Arrangement: Hybrid – 3 days onsite in Tampa, FL

Position Overview

We are seeking an energetic and detail-oriented Cash Applications Specialist to join the finance team. In this role, you will be responsible for posting customer payments, researching and resolving payment discrepancies, coding deductions, and maintaining accurate customer accounts. The ideal candidate has strong data entry skills, enjoys problem-solving, and thrives in a collaborative, team-oriented environment.

Responsibilities

• Process customer remittances, including electronic and manual payment transactions such as:
  • Checks
  • ACH payments
  • Wire transfers
  • Credit card payments
• Research and resolve payment discrepancies, including:
  • Double payments
  • Short payments
  • Unapplied cash
  • Other payment issues
• Collaborate with Billing, Customer Service, Collections, and Sales teams to resolve customer account issues.
• Reconcile cash postings with accounting records.
• Identify opportunities to improve cash application and collection processes.
• Create reports to monitor cash application activity and issue resolution.
• Participate in collection management activities as needed.
• Support internal audits and special finance projects.

Qualifications

• Associate degree in Finance or Accounting preferred, but not required.
• Previous experience in one or more of the following:
  • Cash Applications
  • Accounts Receivable
  • Billing
  • Collections
• Basic understanding of accounting principles and the order-to-cash cycle, including:
  • Invoicing
  • Debits and credits
  • Internal controls
• Strong customer service and communication skills for handling internal and external customer inquiries.
• Excellent attention to detail, accuracy, and mathematical aptitude.
• Proficiency with:
  • ERP systems
  • Microsoft Excel
  • Microsoft Word
  • Microsoft Teams
  • Customer payment portals
• Ability to work independently and collaboratively within a team environment.
• Strong organizational and time management skills with the ability to meet deadlines.
• Positive attitude and proactive approach to problem solving.

Preferred Skills

• Cash application processing
• Accounts receivable reconciliation
• Payment research and deduction management
• Billing and collections support
• ERP systems experience
• Microsoft Office Suite (Excel, Word, Teams)
• Reporting and data analysis
• Customer account reconciliation
• Process improvement
• Strong data entry accuracy

Education

• Associate degree in Finance, Accounting, or a related field preferred (not required).

Certifications

• None required.