English Customer Service Representative

Sutherland Global ·jobs.sutherlandglobal.com

Location Cairo, Cairo Governorate, Egypt
Type Full time
Level Mid
Source Shazamme
Corporate
Apply direct

Company Description:

Sutherland specializes in leveraging artificial intelligence, automation, cloud engineering, and advanced analytics to help global brands achieve success. Known for its leadership in digital engineering services, Sutherland powers business transformation and innovation through market-leading technologies and process excellence. With extensive experience and a rich portfolio of patents, including numerous AI-based inventions, the company provides scalable digital solutions and optimized operations. Sutherland is dedicated to driving digital transformation, enhancing customer experiences, and delivering cutting-edge solutions tailored to each organization's needs.

Job Description:

This is a full-time, on-site role based in Cairo for a Call Center Representative. The successful candidate will handle customer inquiries, resolve issues, and provide superior customer service to ensure satisfaction. Daily tasks will include responding to customer calls, offering solutions to resolve concerns, and maintaining accurate records of interactions. Building strong relationships with customers and contributing to a positive, professional team environment are essential aspects of this role.

Qualifications:

  • Strong Interpersonal Skills, such as effective communication and relationship-building
  • Fluency in English 

Additional Information:

  • Attractive package
  • Guaranteed KPIs for 3 months 
  • Fully paid training
  • 24/7 transportation provided
  • Social and medical insurance 
  • Clear career path

Frequently asked questions

Who is hiring for the English Customer Service Representative role?
Sutherland Global is hiring for the English Customer Service Representative position, a Shazamme client. Apply directly on the employer's career site.
Where is the English Customer Service Representative job located?
The English Customer Service Representative role with Sutherland Global is based in Cairo, US.
Is the English Customer Service Representative role full-time or contract?
This is a full time position at Sutherland Global.
What experience level is the English Customer Service Representative role?
The English Customer Service Representative position is aimed at mid-level candidates.
How do I apply for the English Customer Service Representative role at Sutherland Global?
Apply directly on Sutherland Global's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.
Apply direct