Training & Administration Coordinator

Permanent  |  Full-time  |  Office-based  |  Monday to Friday, 8:30am -5:00pm

You will support the day-to-day operation of a busy external training centre, coordinating course bookings and assessments while communicating with customers, candidates, training providers, assessors and awarding bodies. Full training will be provided, so previous automotive or training-sector experience is beneficial but not essential.

• Coordinate training courses, bookings, attendees and assessments.
• Maintain the Outlook training calendar and accurate booking records.
• Liaise with customers, training providers, suppliers, assessors and awarding bodies.
• Register candidates and maintain accurate assessment documentation.
• Prepare paperwork and ensure assessors have the information they require.
• Distribute certificates and maintain accurate training records.
• Update Excel spreadsheets and administrative systems.
• Raise customer invoices using Xero and check the information for accuracy.
• Respond professionally to telephone and email enquiries.
• Welcome visitors and provide reception and general office support.
• Arrange course lunches, supplies and other practical requirements.

• At least one year’s experience in administration, coordination or customer service.
• Strong organisational and time-management skills.
• Excellent accuracy and attention to detail.
• Confident using Microsoft Office, particularly Excel and Outlook.
• Professional telephone and email manner.
• Ability to work independently and manage competing priorities.
• Proactive, reliable and comfortable learning new systems.

• Salary of £27,000–£28,000, depending on experience.
• Full training and ongoing support.
• Company pension scheme.
• 20 days’ annual leave plus bank holidays.
• Employee benefits platform.
• On-site parking and kitchen facilities.
• Long-term development opportunities.