Mobile Platform Product Owner
Nesco Resource ·nescoresource.com
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Join Client’s team focused on advancing a rapidly growing mobile customer channel. This role helps drive mobile product strategy and execution, leveraging modern technologies to improve customer experiences, address customer pain points, and support business objectives.
The Mobile Platform Product Owner will bridge business, product, and IT teams to define and deliver the mobile platform foundation. This position combines strategic planning, technical analysis, stakeholder collaboration, and Agile product ownership to support the ongoing evolution of Client’s mobile applications.
Core Responsibilities
• Collaborate with IT, UX, Analytics, and other business partners to understand customer behavior and deliver effective mobile experiences.
• Promote mobile tools and features that support broader product goals while maintaining a cohesive mobile experience.
• Communicate outcomes, insights, and updates to stakeholders throughout product development initiatives.
• Conduct competitive benchmarking and research emerging technologies to identify opportunities for mobile platform enhancements.
• Participate in Agile ceremonies including backlog grooming, sprint planning, and stand-ups to support feature delivery.
• Translate business objectives into technical requirements through clearly defined user stories and backlog management.
• Prioritize and manage the mobile platform backlog to align team efforts with defined objectives and key results.
• Partner with third-party software vendors to implement mobile tools and platform capabilities.
• Support a DevOps operating model by helping prioritize defect resolution, small enhancements, and larger feature initiatives.
• Work closely with architects and technical leads to deliver customer value while reducing operational complexity and costs.
• Lead software demonstrations and collaborate with business teams to validate requirements and accept completed user stories.
• Monitor product performance metrics and continuously refine solutions to improve customer outcomes.
Essential Qualifications, Skills, and Technologies
• Bachelor’s degree in Computer Science, a related field, or equivalent experience/training.
• Understanding of mobile application technology frameworks and key differences between Android and iOS platforms.
• Understanding of how enterprise systems integrate and interact with one another.
• Minimum 3 years of relevant work experience, preferably within e-commerce environments.
• Product ownership experience.
• Strong analytical background with the ability to evaluate data, outcomes, and customer behavior.
• Ability to communicate effectively using technical language across business and technology stakeholders.
• Strong organizational skills with the ability to manage multiple priorities with minimal direction.
• Excellent communication and interpersonal skills, including transparency, expectation setting, and results reporting.
• Demonstrated ability to build trust and foster collaboration across cross-functional teams.
Preferred Skills or Experience
• Master’s degree in a related field.
• Experience selecting and implementing third-party software development kits (SDKs) to enhance mobile applications.
• Experience using Agile methodologies and software development lifecycle (SDLC) practices to deliver software solutions.
• Experience working within a product operating model focused on measurable outcomes and continuous customer experience improvement.
• Mobile application experience within the travel or airline industry.
• Knowledge of current mobile technologies and their application to customer engagement initiatives.
• Proven track record of delivering products that generate meaningful business value.
• High level of intellectual curiosity and comfort working in ambiguous environments.
Work Details
• Hybrid schedule with onsite work Tuesday through Thursday and remote work on Monday and Friday.
• Work location will include both Client facilities.
• Interview process consists of two rounds: an initial virtual interview followed by an onsite interview.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.