Cloud System Engineer
i-Consultancy ·www.iconsultancy.sg
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Responsibilities:
Qualifications:
- Resolve incidents within SLA timeframe and perform root cause analysis, finding to solve the problems.
- Escalate unsolvable incident/ problem to the Operation Lead or Service Delivery Manager.
- Escalate to OEM/ vendor / subcontractor for technical support.
- Implement service requests and change requests and complete all requests within SLA timeframe.
- Ensure deployments of approved patches/ releases/ configuration changes for operation system and system software are implemented to change request accordingly.
- Ensure proper backup of the administrated systems and performing system recovery if needed.
- Conduct regular testing to verify configuration or backup data.
- Maintain the configuration of the system.
- Support the integration of new technologies into existing environments.
Qualifications:
- Candidate must be based in Singapore
- Bachelor’s Degree holder
- Minimum 2 years relevant work experience
- Dynamic, customer oriented, diligent attitude with ability to work well in a fast-paced environment
- Good analytical skills with ability to work with others to resolve problems
- You will learn these technologies in this project, an added advantageous if you know any of them:
- Vulnerability Management Systems
- Reverse Proxy
- Patch Repositories (Patch Management, Patch Manager)
- AD Infra (MS AD, AWS AD etc)
- End Point Protection – Desktop, Clients
- Enterprise Backup
- Next Generation Firewall
- Privilege Access / Identify Management
- Infra Automation Platform
- AWS full suite
Frequently asked questions
Who is hiring for the Cloud System Engineer role?
i-Consultancy is hiring for the Cloud System Engineer position, a Shazamme client. Apply directly on the employer's career site.
Where is the Cloud System Engineer job located?
The Cloud System Engineer role with i-Consultancy is based in Singapore, SG.
Is the Cloud System Engineer role full-time or contract?
This is a full time position at i-Consultancy.
What experience level is the Cloud System Engineer role?
The Cloud System Engineer position is aimed at mid-level candidates.
How do I apply for the Cloud System Engineer role at i-Consultancy?
Apply directly on i-Consultancy's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.