Customer Service Expert

Sutherland Global ·jobs.sutherlandglobal.com

Location Cairo, Cairo Governorate, Egypt
Type Full time
Level Mid
Source Shazamme
Corporate
Apply direct

Company Description:

Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.
For Enterprises, these are key factors of success. For us, they're our core expertise.

We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation.

We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model.

For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes.
Sutherland
Digital Outcomes.
 

Job Description:

💼 Position: Customer Service Representative | English Speakers 

We're Hiring: Customer Service Representatives 

✨ Why Join Us?
💰 Earn up to 300,000 EGP annually with opportunities to increase your income.
🏥 Medical insurance worth up to 200,000 EGP annually.
🚌 Transportation provided.
📚 Free access to hundreds of professional courses through our learning platform.
📈 Internal career opportunities across all Sutherland departments after your first 9 months.
🌍 Work in a dynamic, international environment with continuous learning and career development.

📩 Apply now by filling out the form or by sending a text message directly to 01050014512.

Qualifications:

✨ B2+ English proficiency

🎓 Graduates or dropouts only (no gap years)

🎖️ Valid military service certificate required

📄 Ability to submit all required hiring documents within 30 days

✅ Criminal record certificate must be provided within 3 days of receiving the job offer

Frequently asked questions

Who is hiring for the Customer Service Expert role?
Sutherland Global is hiring for the Customer Service Expert position, a Shazamme client. Apply directly on the employer's career site.
Where is the Customer Service Expert job located?
The Customer Service Expert role with Sutherland Global is based in Cairo, US.
Is the Customer Service Expert role full-time or contract?
This is a full time position at Sutherland Global.
What experience level is the Customer Service Expert role?
The Customer Service Expert position is aimed at mid-level candidates.
How do I apply for the Customer Service Expert role at Sutherland Global?
Apply directly on Sutherland Global's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.
Apply direct